Complaint Review: Video Blocks - Reston Virginia
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- Author Not Confirmed
- Video Blocks 11160-C1 South Lakes Dr, Suite 262 Reston, Virginia United States of America
- Phone: (866) 282-5360
- Web: http://www.videoblocks.com
- Category: On-Line Business
Video Blocks Videoblocks.com Refusal of Refund After Free Trial Reston, Virginia
*Author of original report: Received notice of pending refund
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Signed up for the "Free Trial' after receiving this in my teacher email inbox:
"Educators,
To create awareness for VideoBlocks, they are giving away 7
days of complimentary access to download anything you want from over 100,000
clips of video, motion backgrounds, music tracks and more:
7 Days of Complimentary Downloads: 100,000 Video & Audio
Clips Just create a username and password, and you get download access to
everything on VideoBlocks for 7 days. You can download 20 clips per
day."
I downloaded nothing after 6 days of use. They charged my credit card on day 8. I did not get a reminder courtesy email. I canceled on day 8. Never downloaded anything additiional.
The company sent me a form email, telling me it was in the deal details and that I was not eligible for a refund. I am awaiting a reply from the voicemail and email reply I have sent since that response.
I think all educators need to be warned of this scam unethical business practice ASAP.
This report was posted on Ripoff Report on 04/01/2013 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/video-blocks/reston-virginia-20191/video-blocks-videoblockscom-refusal-of-refund-after-free-trial-reston-virginia-1039731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Received notice of pending refund
AUTHOR: lbaylock - ()
SUBMITTED: Tuesday, April 02, 2013
Happily, I received notification of a refund today via email from the company. I am pleased they rectified the situation after reading all the reviews.
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