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Report: #1278288

Complaint Review: Videoblocks.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Anton — Pretoria South Africa
  • Author Confirmed What's this?
  • Why?
  • Videoblocks.com Internet USA

Videoblocks.com 7 day Free Trial is a SCAM! Internet

*Author of original report: Got my Refund

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I signed up for the "7 day free trial" on videoblocks.com

I entered my CC details as per request(I didn't have an issue with it as i did the GraphicStock 7 day free trial before and they reccommended VideoBlocks to me). I am very paranoid about these things as $79 is a lot of money for a South-African, so I duly cancelled my trial on day 6, answered all their surveys jumped through their hoops(they make it difficult to cancel). At the end of it my profile said it had been cancelled yet I could still download my 7th day's quota if I so chose.

During this whole period I had only downloaded 1 solitary clip and it was crap. I forgot all about it, happy in the fact that I cancelled timeously and everything was fine..... BUT IT WAS NOT! Regardless of my cancelling they still billed me for the following to months! Now that I am trying to get answers they have just flatly ignored me! Stay away and don't fall for the "Free trial".

Kind Regards.

This report was posted on Ripoff Report on 01/05/2016 11:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/videoblockscom/internet/videoblockscom-7-day-free-trial-is-a-scam-internet-1278288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Got my Refund

AUTHOR: - ()

POSTED: Saturday, January 09, 2016

Hi guys and gals, just an update on my report. I finally got a hold of the Videoblocks people, they were happy to cancel my "subscription" but were reluctant to refund me at 1st. They wanted proof that I sent my cancellation in writing(via email), but when I pointed out to them that I did it via their portal and they should have all the details and that the web is filled with negative press about their billing practices, I was sent a refund notice and fully refunded within 48hours.

 

My advice would still be to steer clear of the whole thing, their site is setup to entrap you.

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