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Report: #247082

Complaint Review: Viking Dodge - Crystal Lake Illinois

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  • Reported By: Harvard Illinois
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  • Viking Dodge Crystal Lake, Illinois U.S.A.

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Greetings, My name is Len. Not knowing the back ground of this company and there Con Artist practices I entered Viking Dodge as a lamb to the slaughter. On 04/09/2007 I entered Viking Dodge just to look a car that I didn't really want to buy. I was soon surrounded by sales people like vultures to a kill. After about an hour sales person who was very smooth and well trained had talked me into a purchase of a Charger R/T. When we sat down for the negotiations he turned me over to a guy that defiled every thing that was spoken and agreed on with the salesman. The price on the window was at $27,900 and was a Demo with 6485 miles on the car. They Claimed to be giving me a trade in value of $7,895. According to my math that would put the car at $ 20,005. I did purchase the paint sealant and under coating for $600.00 That now brings this price to 20,605. While I was at the table and papers were being signed they cleverly kept the portion of the contract with the numbers out of sight and threw paper after paper at me as fast as they could while a sales person kept talking to me asking dumb questions to distract me from what was going on. After all was said and done I found they had changed the numbers to $40,310 for the car.

Now instead of a car I thought I had bought for $20,005 I am stuck with a car I paid $32,164. A $12,159 Rip Off! The next day I went in to talk with them on this matter and they said they could, or should I say would do nothing as the contract was signed and done. To add to the low practice of this company a mistake of mine by accidently was to leave behind my prescription glasses, some cd's, and a floor jack in the car. After asking many people about these items I never saw them again! As I walked out of the show room they had the nerve to say (bring in the evaluation sheet that's going to be mailed to you and we will give you $50.00.) I will let you guess what my response was to that. To all... you have been warned!

Len
Harvard, Illinois
U.S.A.

This report was posted on Ripoff Report on 05/05/2007 06:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/viking-dodge/crystal-lake-illinois-60014/viking-dodge-viking-dodge-seduction-of-the-innocent-crystal-lake-illinois-247082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#7 Consumer Comment

you must always pay attention to what you sign

AUTHOR: Jays1163 - (U.S.A.)

POSTED: Friday, June 06, 2008

I get upset when I hear people blame other for their mistake. No dont get me wrong, if the dealer actually changed the numbers you agreed to, they are dead wrong..HOWEVER...it is the buyers responsibility to read what you sign!! dont sign things you dont know what your signing...why would you do that????

How can you blame others for you not paying attention??? The moral of this story is... READ WHAT YOU SIGN!!! If you did, none of this would have happened..
you say they tried to distract you, when they do that, simply stop signing, tell them that your trying to read the docs and please allow me to do so...

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#6 Consumer Comment

hind sight is always 20/20

AUTHOR: Edward - (U.S.A.)

POSTED: Sunday, May 06, 2007

Very large difference between what you thought the price was and what you signed for. I would think that Tax, Title, and License would add some more. You may have bought an extended warranty without realizing it. Is it possible, that the final price also included the interest you will be paying over the next 6 year?

You tell about the sticker in the window but you do not say what the price you negotiated ended up as. You have been rightfully, blasted, about not reading the contract. You would never just give someone a blank check without filling in the numbers first. That is what you did when you signed a contractwithout reading it first.

I work in retail. I know that when someone is trying to distract me with B.S., that someone else is trying to rip me off. The distraction should have been a big flag when you were signing the contract. Is this the first time that you have ever bought a car? If so, next time you might want to take someone along with you. Good Luck.

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#5 Consumer Comment

You need a lot more structure to your life!

AUTHOR: Thomas - (U.S.A.)

POSTED: Sunday, May 06, 2007

You must never waste your time- (AND the salesmen's time) by walking into a car dealership to satisfy your idle curosity! What do you think the salesmen are there for- to entertain you?

First: You decide what transportation problem you are trying to solve.
**You want to haul large objects? Think about a full-size pickup truck that is also crashworthy and safe.
**You want a car to commute to work? Think about a fuel-efficient car that is also crashworthy and safe.
**You want something fun? Think about a convertible or roadster that is also crashworthy and safe.
Do you see a pattern?

Second: You RESEARCH your selected category. Consumer Reports is the 'only game in town' for providing information on auto and light truck reliability, and they also include crash test ratings. You can also see crash test results, including some striking pictures, on the web.

Third: There are various buying-services and buying information offered, such as from Fightingchance, Consumer Reports, Carbuyingtips, etc. A web search will find many.

Fourth: Visit your banks and credit union and learn what financing deals they offer. I belong to a credit union in Cincinnati that has contacts at various dealers with the agreement that the dealer will not rip the credit union member off. I am too far from Cincinnati to use that service but a credit union near you may offer the same benefit.

Fifth: Get price quotes on your target vehicle. By now you should be focussed on ONE vehicle, so you only need to contact vehicle dealers for that brand for price quotes. Avoid having a trade-in because that leaves you vulnerable for a K-Y Moment.

Sixth: With your money (and financing if needed) and a firm quote in hand, buy and enjoy!

This all may take a month, but the $20,000 you save for your month's effort will represent a pretty good payrate- $240,000 a year after taxes!

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#4 Consumer Comment

You need a lot more structure to your life!

AUTHOR: Thomas - (U.S.A.)

POSTED: Sunday, May 06, 2007

You must never waste your time- (AND the salesmen's time) by walking into a car dealership to satisfy your idle curosity! What do you think the salesmen are there for- to entertain you?

First: You decide what transportation problem you are trying to solve.
**You want to haul large objects? Think about a full-size pickup truck that is also crashworthy and safe.
**You want a car to commute to work? Think about a fuel-efficient car that is also crashworthy and safe.
**You want something fun? Think about a convertible or roadster that is also crashworthy and safe.
Do you see a pattern?

Second: You RESEARCH your selected category. Consumer Reports is the 'only game in town' for providing information on auto and light truck reliability, and they also include crash test ratings. You can also see crash test results, including some striking pictures, on the web.

Third: There are various buying-services and buying information offered, such as from Fightingchance, Consumer Reports, Carbuyingtips, etc. A web search will find many.

Fourth: Visit your banks and credit union and learn what financing deals they offer. I belong to a credit union in Cincinnati that has contacts at various dealers with the agreement that the dealer will not rip the credit union member off. I am too far from Cincinnati to use that service but a credit union near you may offer the same benefit.

Fifth: Get price quotes on your target vehicle. By now you should be focussed on ONE vehicle, so you only need to contact vehicle dealers for that brand for price quotes. Avoid having a trade-in because that leaves you vulnerable for a K-Y Moment.

Sixth: With your money (and financing if needed) and a firm quote in hand, buy and enjoy!

This all may take a month, but the $20,000 you save for your month's effort will represent a pretty good payrate- $240,000 a year after taxes!

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#3 Consumer Comment

You need a lot more structure to your life!

AUTHOR: Thomas - (U.S.A.)

POSTED: Sunday, May 06, 2007

You must never waste your time- (AND the salesmen's time) by walking into a car dealership to satisfy your idle curosity! What do you think the salesmen are there for- to entertain you?

First: You decide what transportation problem you are trying to solve.
**You want to haul large objects? Think about a full-size pickup truck that is also crashworthy and safe.
**You want a car to commute to work? Think about a fuel-efficient car that is also crashworthy and safe.
**You want something fun? Think about a convertible or roadster that is also crashworthy and safe.
Do you see a pattern?

Second: You RESEARCH your selected category. Consumer Reports is the 'only game in town' for providing information on auto and light truck reliability, and they also include crash test ratings. You can also see crash test results, including some striking pictures, on the web.

Third: There are various buying-services and buying information offered, such as from Fightingchance, Consumer Reports, Carbuyingtips, etc. A web search will find many.

Fourth: Visit your banks and credit union and learn what financing deals they offer. I belong to a credit union in Cincinnati that has contacts at various dealers with the agreement that the dealer will not rip the credit union member off. I am too far from Cincinnati to use that service but a credit union near you may offer the same benefit.

Fifth: Get price quotes on your target vehicle. By now you should be focussed on ONE vehicle, so you only need to contact vehicle dealers for that brand for price quotes. Avoid having a trade-in because that leaves you vulnerable for a K-Y Moment.

Sixth: With your money (and financing if needed) and a firm quote in hand, buy and enjoy!

This all may take a month, but the $20,000 you save for your month's effort will represent a pretty good payrate- $240,000 a year after taxes!

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#2 Consumer Comment

You need a lot more structure to your life!

AUTHOR: Thomas - (U.S.A.)

POSTED: Sunday, May 06, 2007

You must never waste your time- (AND the salesmen's time) by walking into a car dealership to satisfy your idle curosity! What do you think the salesmen are there for- to entertain you?

First: You decide what transportation problem you are trying to solve.
**You want to haul large objects? Think about a full-size pickup truck that is also crashworthy and safe.
**You want a car to commute to work? Think about a fuel-efficient car that is also crashworthy and safe.
**You want something fun? Think about a convertible or roadster that is also crashworthy and safe.
Do you see a pattern?

Second: You RESEARCH your selected category. Consumer Reports is the 'only game in town' for providing information on auto and light truck reliability, and they also include crash test ratings. You can also see crash test results, including some striking pictures, on the web.

Third: There are various buying-services and buying information offered, such as from Fightingchance, Consumer Reports, Carbuyingtips, etc. A web search will find many.

Fourth: Visit your banks and credit union and learn what financing deals they offer. I belong to a credit union in Cincinnati that has contacts at various dealers with the agreement that the dealer will not rip the credit union member off. I am too far from Cincinnati to use that service but a credit union near you may offer the same benefit.

Fifth: Get price quotes on your target vehicle. By now you should be focussed on ONE vehicle, so you only need to contact vehicle dealers for that brand for price quotes. Avoid having a trade-in because that leaves you vulnerable for a K-Y Moment.

Sixth: With your money (and financing if needed) and a firm quote in hand, buy and enjoy!

This all may take a month, but the $20,000 you save for your month's effort will represent a pretty good payrate- $240,000 a year after taxes!

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#1 Consumer Suggestion

Did You Read What You Signed??? NOPE!

AUTHOR: Douglas - (U.S.A.)

POSTED: Sunday, May 06, 2007

Without regard to them allegedly hiding the numbers or a salesman standing around trying to distract you, are you that helpless you couldn't have handled this situation as a savvy buyer???

Here's how...

You take time to READ every paper before you sign. Did you see that? I said R-E-A-D! You bring a calculator to run the numbers. If someone is trying to distract you, like that salesman, you OPEN YOUR MOUTH annd you tell him "If you don't mind, let me concentrate on what I'm doing. We can talk later!" What's wrong with that? If you cannot understand what you're reading, that's fine. You ask them to give you copies and you take them home to read or have a trusted person help you. Notice I DID NOT say "ask the salesman what the papers mean".
If they won't let you do this....walk out!

Are you angry with me now because I was so blunt with you? Good. No, Great! You did something DUMB. You acted like a doormat. Now, go ahead and get mad at me. Remember this guy who wrote you straight and didn't tell you what you wanted to hear. Maybe you'll remember me! Maybe you'll remember me the next time you buy a car and maybe you'lll connect me with the advice I gave you and you'll walk out as a savvy buyer. That's my goal.

Be well!

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