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Report: #1443929

Complaint Review: VIP MEMBER STORE -

  • Submitted:
  • Updated:
  • Reported By: Marcia — Ramona United States
  • Author Confirmed What's this?
  • Why?
  • VIP MEMBER STORE United States

VIP MEMBER STORE Failed to deliver product ordered on 01/18/2018 and have failed to refund payment of $59.90 Internet

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Ordered Night Vision Glasse 01/18/2018, full payment of $59.90 was taken out of my account that very same day, was told it would be up to 8 weeks for delivery.

Started calling them to check on status of delivery on 03/01/201. I was then told on 03/05/2018 I should receive order in about 5 days. Did not receive order after more than 5 days, so contacted them again. At that time I was told that they no longer ship that item through a 3rd party and i would be receiving a refund, that was 03/10/2018, I have received a coulple of emails to that effect.

To date after numerous phone calls there has been no refunds or calls from their billing department as I had been told would happen in several conversations with "support" team.

 

This report was posted on Ripoff Report on 05/21/2018 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-member-store/vip-member-store-failed-to-deliver-product-ordered-on-01182018-and-have-failed-to-refund-1443929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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