Virgin Mobile USA Consistent Misadvertisement! Warren New Jersey

The site claims, "Data Done Right", which is VERY misleading.  If data was done correctly, my data usage would NOT be counted and in use while I have the data access deactivated and instead use Wi-Fi, as I have in the last two and a half weeks.

It's been over two and a half weeks since I restarted my plan, and yesterday, I received a text message that almost all of my data usage has been used - even though I've only used the data from 1-3 hours a day.  and I did NOT use the data during the entire time.  My data was just turned on.  When it wasn't on, I had deactivated the data and used the Wi-Fi from my neighborhood.  All through the night and while I am using Wi-Fi, I've deactivate the data.  Yet,  I am being taken advantage of, by the data continuing to run-which the company is intentionally doing.

This is a major rip off!

Rip off? I would say yes. Though, illegal? No unless it does not state anything in their contract you signed. I am certain that they have this kind of clause to protect them. Also, they still hold the commitment that you can still use 'unlimited' data but they do not guarantee the speed. You can go to any phone company and you will find out that there will always be a catch on this type of unlimited data plan -- speed reduction at some point, no good service in certain (or many) areas, etc. The bottom line is there is no TOO GOOD TO BE TRUE deal or corporation would go bankrupt a long time ago.