Report: #1518564

Complaint Review: Virtual Shield - Los Angeles CA

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Ripoff Report is Xcentric Ventures

Submitted: Sun, May 22, 2022
Updated: Sun, May 22, 2022
Reported By: Jeff — Manhattan MT United States

Author Confirmed

Why?

Virtual Shield 1055 W 7th St, FL 33rd Los Angeles, CA United States

Phone:
Web: virtualshield.com
Category: internet security

Virtual Shield Upload speeds only 16-20 MPS once started using fiber-optics. Without Virtual Shield over 500 MPS Los Angeles CA

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Upload speeds became unbearably slow once I moved into a home that had fiber-optics. Without any VPN, speeds were in excess of 500 MPS. With other VPNs - over 200 MPS. With Virtual Shield, 16-20 MPS.

Went through multiple sessions with their support and tried everything they suggested. Nothing worked. The problem is they are refusing to refund ONLY the prepaid portion of my subscription.

If a product's problem is not solvable, it's not fair to continue to keep monies received for it.

This report was posted on Ripoff Report on 05/22/2022 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/virtual-shield/los-angeles-ca-upload-speeds-1518564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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