Complaint Review: virtual shield - Internet
virtual shield No refunds given los angeles CALIFORNIA
*Consumer Suggestion: Understand how software works PRIOR to foiling a BOGUS report.
*Author of original report: I had decided to take it as education in the wallet
*Consumer Suggestion: Dear Frustrated VPN Buyer
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On 10-1-17 I paid for and tried to download virtual shield, my norton antivirus stopped the process and said it was unsafe so I e mailed them and was unsure why it did this i wanted to cancel. They contacted me eventually and told me to disable norton allow virtual shield to download and then turn norton back on. This defeats the purpose of norton who I called to ask thier opinion and they agreeded as of yet it is not a tested platform in the norton community. I kept trying to get a confirmation for a refund as I never downloaded or used the product. On 10-2-17 I was emailed by Duane of virtual shield who told me about norton disable and stated on e-mail "Please let me know if you still like to cancel your subsciption". on 10-4-17 I recived an emailed from justin of virtual shield who said refund are not given when you get a 30 day free trial offer included under terms of service. Also note that a 20% discount code I entered of "ritchie" did not take 20% my payment. Mark la puente Ca.
This report was posted on Ripoff Report on 10/05/2017 05:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/virtual-shield/internet/virtual-shield-no-refunds-given-los-angeles-california-1404341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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