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Report: #1515826

Complaint Review: Virtual Shield -

  • Submitted:
  • Updated:
  • Reported By: Gypsy — Canada
  • Author Confirmed What's this?
  • Why?
  • Virtual Shield United States

Virtual Shield They keep taking money after I cancelled my account

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I have emailed them numerous times to cancel my account. I do not use it, I no longer have the app, I have emailed them at LEAST 5 times and they have taken money from me TWICE since I said to cancel my account. They claim they have "received a ticket" to "look into my request" then ignore me (and take more money without my consent) when I tell them Netflix, Disney+ and other such services don't pull this crap.

Ya cancel yer Netflix; its cancelled, no more money taken. This is a nightmare. I'm on disability; I can't afford to keep paying for services I cancelled and do not use.

This report was posted on Ripoff Report on 02/05/2022 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/virtual-shield/taking-money-after-i-account-1515826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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