Visiontek "warranties" are a joke and a ripoff New York New York

Bought a Xtasy 9600 less than a year ago. Plastered all over the box is "LIFETIME WARRENTY" Paid almost as much for it as the rest as my computer is worth. You would think for $350 you get a component with a little quality? WRONG!! Most, if not all these cards were defective (the Visiontek technician admitted this to me on the phone and said at one time they had carts full of defective cards filling the warehouse, so many they actually had to get a security gaurd to watch them).

When my card went bad, I waited 2 weeks to get an RMA and then another 2 weeks for them to actually test my card and Visontek finally admitted it was defective. So do I get a new card. NO! Seems that since they don't sell Nvidia based products anymore they don't have any replacements on hand so I'm just supposed to wait. Wait for what? Wait until I just forget that I sent them a $350 video card and they won't replace it. Screw That! I filed a suit against them for fraud, false advertising and breach of contract. If you live in a state that has a pro consumer small claims system then I sugest you do the same. And make sure you tack on a little extra in the suit just because they are a bunch of lying theives.

Bought a Xtasy 9600 less than a year ago. Plastered all over the box is "LIFETIME WARRENTY" Paid almost as much for it as the rest as my computer is worth. You would think for $350 you get a component with a little quality? WRONG!! Most, if not all these cards were defective (the Visiontek technician admitted this to me on the phone and said at one time they had carts full of defective cards filling the warehouse, so many they actually had to get a security gaurd to watch them).

When my card went bad, I waited 2 weeks to get an RMA and then another 2 weeks for them to actually test my card and Visontek finally admitted it was defective. So do I get a new card. NO! Seems that since they don't sell Nvidia based products anymore they don't have any replacements on hand so I'm just supposed to wait. Wait for what? Wait until I just forget that I sent them a $350 video card and they won't replace it. Screw That! I filed a suit against them for fraud, false advertising and breach of contract. If you live in a state that has a pro consumer small claims system then I sugest you do the same. And make sure you tack on a little extra in the suit just because they are a bunch of lying theives.

Bought a Xtasy 9600 less than a year ago. Plastered all over the box is "LIFETIME WARRENTY" Paid almost as much for it as the rest as my computer is worth. You would think for $350 you get a component with a little quality? WRONG!! Most, if not all these cards were defective (the Visiontek technician admitted this to me on the phone and said at one time they had carts full of defective cards filling the warehouse, so many they actually had to get a security gaurd to watch them).

When my card went bad, I waited 2 weeks to get an RMA and then another 2 weeks for them to actually test my card and Visontek finally admitted it was defective. So do I get a new card. NO! Seems that since they don't sell Nvidia based products anymore they don't have any replacements on hand so I'm just supposed to wait. Wait for what? Wait until I just forget that I sent them a $350 video card and they won't replace it. Screw That! I filed a suit against them for fraud, false advertising and breach of contract. If you live in a state that has a pro consumer small claims system then I sugest you do the same. And make sure you tack on a little extra in the suit just because they are a bunch of lying theives.

Bought a Xtasy 9600 less than a year ago. Plastered all over the box is "LIFETIME WARRENTY" Paid almost as much for it as the rest as my computer is worth. You would think for $350 you get a component with a little quality? WRONG!! Most, if not all these cards were defective (the Visiontek technician admitted this to me on the phone and said at one time they had carts full of defective cards filling the warehouse, so many they actually had to get a security gaurd to watch them).

When my card went bad, I waited 2 weeks to get an RMA and then another 2 weeks for them to actually test my card and Visontek finally admitted it was defective. So do I get a new card. NO! Seems that since they don't sell Nvidia based products anymore they don't have any replacements on hand so I'm just supposed to wait. Wait for what? Wait until I just forget that I sent them a $350 video card and they won't replace it. Screw That! I filed a suit against them for fraud, false advertising and breach of contract. If you live in a state that has a pro consumer small claims system then I sugest you do the same. And make sure you tack on a little extra in the suit just because they are a bunch of lying theives.