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Report: #1357769

Complaint Review: Vista BMW Coconut Creek - Coconut Creek Florida

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  • Reported By: cartracing21 — OCALA Florida USA
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  • Vista BMW Coconut Creek 4401 W Sample Road Coconut Creek, Florida USA

Vista BMW Coconut Creek - Vista BMW - Vista Mini Steer clear unless you like that old fashion slimy car salesman feeling Coconut Creek Florida

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I was in the market for a M5 and inquired about a 2015 they have. I live 4 hours away so wanted to finalize the deal as much as possible before making the drive out. On February 7th I was able to work out a trade in deal with the sales representative Frank. Since then I've never had to work so hard to purchase a vehicle. Needing to ask multiple times for status updates and pictures of the vehicle. Part of the deal was getting it CPO'ed which it did and went for final detailing. At that point the detailers found a leak on one of the shocks which I didn't find reassuring. Frank said the part would take 2 weeks and I was fine with that. On February 18th I was finally sent pictures of the car and was told the car was sitting out and had other people interested. This is where I started losing any trust I had remaining as I couldn't figure out why the car is still for sale. I had offered to put a deposit on the car immediately after the deal was made on February 7th pending pictures. Since I didn't get the pictures until February 18th I wanted to move forward with the deposit. Frank sent me the deposit form and I immediately sent it back. Several hours later I received a call from the sales manager Aspi saying that “shop costs” have increased and now the car would be another $1k over agreed upon price. I was in complete shock as to why I am just learning about these "new" costs even with the vehicle under warranty. Aspi called back and said he was able to lower it to $500 more but at this point I have lost complete faith and told him I was no longer interested. As a business owner it blows my mind why a company would pull something like this on a $75k deal.

This report was posted on Ripoff Report on 02/22/2017 08:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vista-bmw-coconut-creek/coconut-creek-florida-33073/vista-bmw-coconut-creek-vista-bmw-vista-mini-steer-clear-unless-you-like-that-old-fas-1357769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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