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Report: #272395

Complaint Review: Vista Print - Lexington Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Weatherford Texas
  • Author Confirmed What's this?
  • Why?
  • Vista Print 95 Hayden Avenue Lexington, Massachusetts U.S.A.

Vista Print Free Business Cards are Costly Lexington Massachusetts

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I ordered FREE business cards from vistaprint.com and agreed to pay shipping charges of $5.45 on 8/1/07. I used virtual MC with PayPal.

The cards arrived on 8/22/07 and all was well until 9/4/07. On that date I discovered two charges of $14.95 to my PayPal account. One was to Vista Print and the other to Passport to Fun. Neither charge was made or authorized by me.

I visited the website and found a number which is specifically designated for "if you should find unauthorized charges on your account"! Imagine! They anticipated that would happen!

I called the number and was informed that I must not have noticed that I was signing up for these two things (whatever they are!). She stated that my account would be refunded in my next "billing cycle". I asked what that was since I don't OWE them anything. She was once again vague.

I got her name probably not her real one. I'm filing a claim with PayPal and calling my bank. I informed her of this fact.

It just proves that if something seems to good to be true, IT IS!

I'll shop locally next time!

Jeanine
Weatherford, Texas
U.S.A.

This report was posted on Ripoff Report on 09/04/2007 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vista-print/lexington-massachusetts-02421/vista-print-free-business-cards-are-costly-lexington-massachusetts-272395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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