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Report: #346838

Complaint Review: VistaPrint - Businessmax - Internet

  • Submitted:
  • Updated:
  • Reported By: Atlanta Georgia
  • Author Confirmed What's this?
  • Why?
  • VistaPrint - Businessmax www.vistaprint.com Internet U.S.A.

VistaPrint - Businessmax Slamming $14.95 monthly fee on CC for unauthorized membership sign-up when bought business cards Internet

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In the last week of May, I purchased free business cards from VistaPrint.com to which I only paid for S&H and an uploaded picture. At the end of the transaction, a pop-up box asked if I would like to get a $10 rebate. I read the terms and conditions. I opted out of this unsavory matter as I did not want to sign-up for a membership costing me $14.95 a month to be charged to the credit card of my choosing for whatever it was they were selling for which I could cancel at any time by calling or emailing them. I received my business cards in great shape, timing, and to my liking. Wow, I thought, great, I may just use this company again.

Flash foward to today to where I was checking my CC statements and found a transaction for $14.95 to BUSINESSMAX on 6.29.08. This was on a CC that I do not normally use AND I was off on a camping trip for the weekend (which you know you do NOT use CC's in the wilderness)! I searched the internet for Businessmax as I had no clue about the company and found their association with VistaPrint plus the numerous complaints others have had with the same type of problem from them. I called both Businessmax and VistaPrint and they both tried to convince me that I signed up for this. Yea, right. NOT! Both of them said they would cancel the membership and credit my account. I should have a credit on the CC within two business days (we'll see). I also asked VistaPrint to close my account as I do not want to do business with a company that so blatantly disregards a customer's requests.

Charlee
Atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 07/02/2008 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vistaprint-businessmax/internet/vistaprint-businessmax-slamming-1495-monthly-fee-on-cc-for-unauthorized-membership-sig-346838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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