Complaint Review: Vitamin Health And Diet Centers - vhadc.com - Internet
- Vitamin Health And Diet Centers - vhadc.com Internet U.S.A.
- Phone: 516-822-3330
- Web:
- Category: Supplemental Health Programs
Vitamin Health And Diet Centers - vhadc.com Sends wrong product then keeps your money when you ship it back! Internet
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I first called the company to ask if the product shown on their website had the exact ingredients of the product I would receive if ordered. I was told "Yes" and that the product was in stock.
May 31st, 2008 -After paying $65 after shipping, I had to call days later to see if my product had even been shipped. He (the one and only person who works there, "Joe") told me it would be shipped that day. 10 days after I had ordered my product, I called to see if I would receive a tracking e-mail. He told me he forgot to ship it, and that I would receive the e-mail.
After waiting almost 2 weeks, the product arrived and it was the WRONG product...of course! The product shipped to me was $30 cheaper everywhere on the internet. I called "Joe" and he tried to tell me what I ordered was what I got...I had to e-mail him the picture's ingredients on his website, so that he could see what he shipped was NOT what was pictured/advertised on his site.
I shipped back the product on the 11th of June (same day I received it) and it arrived to vhadc on the 16th of June. I was promised that my card would be credited. That was more than 30 days ago, and no one seems to answer the phone over there. I was called twice a week in the beginning to make sure this guy would stick to what he said, but I kept getting some excuse that his "boss" was out of town. I guess the boss was the only one who could issue a credit.
Don't bother with this company! They have crap customer service, then they keep your money! I have left messages, and of COURSE no one calls back.
BUY ELSEWHERE! Save your sanity!
Erin
North Port, Florida
U.S.A.
This report was posted on Ripoff Report on 07/17/2008 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vitamin-health-and-diet-centers-vhadccom/internet/vitamin-health-and-diet-centers-vhadccom-sends-wrong-product-then-keeps-your-money-whe-352382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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