Report: #887464

Complaint Review: Vivint - Provo Utah

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Ripoff Report is Xcentric Ventures

Submitted: Thu, May 24, 2012
Updated: Mon, January 18, 2016
Reported By: Sam — Harker Heights Texas United States of America

Author Not Confirmed

Why?

Vivint 5132 North 300 West Provo, Utah United States of America

Phone: 800-216-5232
Web: support@vivint.com
Category: Security Services

vivint APX Security Smoke alarm not connected to monitoring. Provo, Utah

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I have been paying for APX (now vivint) home security services for about 4 years. I discovered by accident that our fire/smoke alarm has not ever been connected to monitoring. They said that if they sent someone out to fix the problem, I would have to pay for it! It was never connected by THEM in the first place. I found that they have a D rating with BBB. When my contract is up, I will call another company. I was told right after we bought the system that they were a rip-off, now I believe it!

This report was posted on Ripoff Report on 05/24/2012 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivint/provo-utah-84604/vivint-apx-security-smoke-alarm-not-connected-to-monitoring-provo-utah-887464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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