Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1393712

Complaint Review: Vivint - Provo Utah

  • Submitted:
  • Updated:
  • Reported By: PalmerJ — Rosamond California USA
  • Author Not Confirmed What's this?
  • Why?
  • Vivint Provo, Utah USA

Vivint APX Holding Group, APX In early July 2017, I submitted in writing a request for termination of services by Vivint for my home alarm service. About a week later, I received an email indicating that I did not submit required notification for termination of services. Provo Utah

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

After speaking with a Vivint Rep on the phone, he agreed that I had meet the termination notification requirement. They informed me that it would take up to 30 days to terminate the service. On 14 Aug 17, Vivint withdrew another $50.00 from my account for payment. On 18 August, I called Vivint to inquire about my pending termination and the $50.00 and I got a brash, smart a*s female who repeatedly tried to talk to me about why I had terminated my service. I had to inform her that I was only interested in learning when they were terminating the service and why they took another $50.00 from my account. She simply said it was part of the 2003 contract. I was informed this brash a*s little witch that Vivint was nothing but a rip-off and that the 30 day termination wait was only to collect another payment for service that where going to terminate. Again, all she would say was it was Company policy. Of all the companies that I have dealt with over the past 50 years, none have a 30 termination of service wait. Again, my feeling is that I was ripped-off by Vivint by having them wait for 30 days before they terminate service and collect another payment that they were not authorized. I will be sure that all are informed about Vinint rip-offs. 

This report was posted on Ripoff Report on 08/18/2017 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivint/provo-utah/vivint-apx-holding-group-apx-in-early-july-2017-i-submitted-in-writing-a-request-for-te-1393712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now