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Report: #1293008

Complaint Review: VLHealth - Internet

  • Submitted:
  • Updated:
  • Reported By: Nelly — Glen Burnie Maryland USA
  • Author Not Confirmed What's this?
  • Why?
  • VLHealth Internet USA

VLHealth ordered a trial size cream then charged 49.95 and 69.95 for the products to be occurred on my card on file each month. Internet

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The company states that I gave permission for the charges just because I ordered the trial size. They state I should have called and canceled the product to be shipped within 14 days of ordering the trial. I never signed up to receive the product monthly. They are not truthful in their wording of the terms and conditions. when I called they would not refund my money. They were the most unprofessional, disrespectful, rude customer service agents ever.

ordered a trial size cream then charged 49.95 and 69.95 for the products to be occurred on my card on file each month. the company states that I gave permission for the charges just because I ordered the trial size. They state I should have called and canceled the product to be shipped within 14 days of ordering the trial. I never signed up to receive the product monthly. They are not truthful in their wording of the terms and conditions. when I called they would not refund my money. They refused to allow you to speak to a supervisor. The customer service agents said they didn't have a manager. They were so rude and disrespectful and the agents hung the phone up when I was speaking.

This report was posted on Ripoff Report on 03/11/2016 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vlhealth/internet/vlhealth-ordered-a-trial-size-cream-then-charged-4995-and-6995-for-the-products-to-be-oc-1293008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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