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Report: #1431736

Complaint Review: Vollara - Bristol Virginia

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  • Reported By: Michael — Winston Salem North Carolina United States
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  • Vollara Bristol, Virginia United States

Vollara Refuse to honor Warranty Bristol Virginia

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The company does not honor their warranty. Shipped product to them. They demanded I insure the product for $150. Had it professionally packed. When it arrived they said the unit was damaged and refuse to repair it. I asked for it to be returned to me. When the item was returned it had been totally destroyed. There was no damage to the exterior box at all, not even a scratch. When I opened the box I could see the unit had been completely and utterly destroyed. Not one seem unbroken, just pieces of my original unit inside. Much of the original packaging was also missing. UPS did not honor the insurance because they say it wasn't packaged properly, and by the looks of what I recieved. I know it was damaged there in their attempt to try and collect on insurance to avoid any loss of income on repairs honoring a warranty. I will never buy from them again.

This report was posted on Ripoff Report on 02/28/2018 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vollara/bristol-virginia/vollara-refuse-to-honor-warranty-bristol-virginia-1431736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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