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Report: #320641

Complaint Review: Vontage Phone Service - Lakewood New Jersey

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  • Reported By: Bagdad Kentucky
  • Author Confirmed What's this?
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  • Vontage Phone Service 1100 Towbin Ave. Lakewood, New Jersey U.S.A.

Vontage.com Vontage Phone Service vontage liers, deceptive,dishonest just another of many consumer ripoff scam company's, what are we going to do about it? I am sooooo tired. Lakewood New Jersey

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I contacted Vontage thinking I would save 60.00 a mounth on our phone bill, not so. A vontage rep. who could bearly speak english informed me that my satelite internet would be compatable with their vontage phone service, and requested my Phone # from my local & long distance provider, charged me an activation fee of 29.99 14.00 for shiping of the connection device which I was informed by the rep. that the shipping fee would be waived and would only be charged 9.99 for their device, not true, I was charged the 14.99 shipping. After receiving the device and trying to connect it became very clear that vontage was not compatable with my satelite provider as Iwas told. I then tried to cancel service with vontage and get my phone # back from vontage and back to my previous provider,impossible. I started at 8am and was still on the phone with vontage at 1:30 pm needless to say using minutes on my cell phone because I had no home phone service at 8am that morning, vontage had informed me that their would be no disruption of phone service, also not true. at day's end I still have no phone service and will net have service for approx. 10 day's they are charging me a disconnection fee of $34.00 + 29.99 activation fee $14.00 shipping fee a $9.99 divice fee and also informed me that I have to send the device back to them at my expense, I have no Phone service and spent an entire day using my cell phone min's to deal with vontage. I don't know about you, but I am pissed off, It's no wonder people take the law into their own hand's. I am sooo tired of being scamed by these company's, something has to be done, NOW help Karen

Karen
Bagdad, Kentucky
U.S.A.

This report was posted on Ripoff Report on 03/24/2008 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vontage-phone-service/lakewood-new-jersey-08701/vontagecom-vontage-phone-service-vontage-liers-deceptivedishonest-just-another-of-many-320641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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