Report: #985759

Complaint Review: VUDU - Internet

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Submitted: Fri, December 21, 2012
Updated: Fri, December 21, 2012
Reported By: NoOneSpeshul — Stockton, Utah United States of America

Author Not Confirmed

Why?

VUDU Internet United States of America

Phone:
Web: www.vudu.com
Category: Producers

VUDU Walmart terrible customer support, VUDU sucks, won't release account Internet

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VUDU customer support is rude, difficult, and unyielding.
I bought a ROKU box. Mistyped an email address, and the easiest answer from the VUDU people is to return the ROKU unit and buy another one that doesn't have an assigned email address.
I cannot call ROKU before their 8 p.m. cutoff hour. Their emails are curt, nasty, and they don't read full texts before copy/pasting responses. more than half their emails fail to answer a very basic question.
It's been almost a month now, still no VUDU on my Roku or Samsung DVD entertainment module.

This report was posted on Ripoff Report on 12/21/2012 11:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vudu/internet/vudu-walmart-terrible-customer-support-vudu-sucks-wont-release-account-internet-985759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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