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Report: #405826

Complaint Review: Wachovia Dealer Services - Ontario California

  • Submitted:
  • Updated:
  • Reported By: Evanston Wyoming
  • Author Confirmed What's this?
  • Why?
  • Wachovia Dealer Services PO Box 51457 Ontario, California U.S.A.

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We received your certified letter today informing us that our truck will be sold sometime after 12/26/08. Here is our recollection of the timeline of events of the past two weeks.

Tues., Dec 9 Received Wachovia-Santa Ana invoice demanding $2,062.01 by 12/17

Wed., Dec. 10 Spoke with Pam at Wachovia-SLC. Told her that we were sending $1,000 tomorrow morning via bank-to-bank wire transfer. Told her that another $1,000 would be sent on Wed., Dec. 17. She proceeded with repossession.

Thurs., Dec. 11 Bank of the West wire transferred $1,000 to Wachovia-Santa Ana

Fri., Dec. 12 7 p.m. Two men from On Demand Repo came and picked up the truck.

Mon., Dec. 15 Spoke with Pam at Wachovia-SLC, reminded her that $1,000 had been sent on Thursday,. Dec 11 and another $1,000 would be sent on Wed., Dec. 17. She informed us that the only way to get the truck back was to pay the full balance owed of approximately $20,187.

It appears to us that Wachovia would rather repossess the truck than work with the customer. At the time of repossession we were only $1,062.01 behind in payments.

Repossessing our truck, selling it for some insignificant amount, and then attempting to collect the difference from us, does nothing but force us into bankruptcy. Is that really for the good of all parties involved? This is our final plea for leniency. Can't we work something better out?

Happy Holidays (NOT)

Mike & nellie
Evanston, Wyoming
U.S.A.

This report was posted on Ripoff Report on 12/29/2008 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-dealer-services/ontario-california-91761/wachovia-dealer-services-dont-finance-a-vehicle-with-this-company-ontario-california-405826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#5 Consumer Comment

Well more than '10 days'

AUTHOR: John - (U.S.A.)

POSTED: Thursday, January 01, 2009

You were well more than '10 days' behind if you owed over $1000, much less $2000. They had every right to repo.

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#4 Consumer Comment

Well more than '10 days'

AUTHOR: John - (U.S.A.)

POSTED: Thursday, January 01, 2009

You were well more than '10 days' behind if you owed over $1000, much less $2000. They had every right to repo.

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#3 Author of original report

UPDATE

AUTHOR: Mike & nellie - (U.S.A.)

POSTED: Wednesday, December 31, 2008

We have been paying on the truck for 26 months, still owed $20K. We were out of work for 6 months, we struggled to keep up, everything got behind. We told them that by year-end we would be current or better, but they REALLY wanted that truck more than working with us for 10 more days at the most.

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#2 Consumer Suggestion

some info is left out

AUTHOR: Cat - (U.S.A.)

POSTED: Tuesday, December 30, 2008

I do not see a ripoff because you were behind. A ripoff is where you were caught up and they had repoed it. You left out how much was owed on it, how many times in the past have you been late( no there is no such thing as a grace period on a car payment no matter what you may have been told), what was the amount of your monthly car payment each month, how many months left and last but not least how many months were you behind?

Lastly, I hope you have learned to not buy your cars on debt and in the future you pay cash. Yes it is quite possible and is the only smart way to buy a car. The car company does not "force" anyone into bankruptcy only you can do that by using debt and not cash. That is called being personally responsible and not living in the moment. No, I do not work for these clowns and yes i used cash to buy my '06 Chevy Equinox when it was new. I am not rich by any means, but I learned many years ago to stop using debt. I learned that I had money once I stopped making payments to everyone else but me. I hope you can get out of this trap because they will sue you for the difference once they sell it at auction for a fraction of what it is worth. This is an expensive lesson to learn.

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#1 Consumer Comment

Change the Title of Your Post

AUTHOR: Hereiam - (U.S.A.)

POSTED: Tuesday, December 30, 2008

You should have said "Don't Finance a Vehicle with this Company if you don't intend on making your payments."

You did not pay your car payment and they took your car back. There is no rip-off. They aren't in business to help you, they are in business to make money.

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