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Report: #1032764

Complaint Review: Wal-Mart Connect - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Winston Oregon
  • Author Not Confirmed What's this?
  • Why?
  • Wal-Mart Connect http://www.walmart.com/walmartconnect/isp/ Nationwide U.S.A.

Wal-Mart - Wal-Mart Connect - CompuserveWal-Mart Ripoff Connect ripoff dishonest diffucult rude deceptive scam Nationwide

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I canceled my account with Wal-Mart connect In accordance with the Terms of Service before my free trial period was completed, and they still charged me. I have been bounced between the Cancellation and billing departments. Cancellation will not speak to me, as they claim it is a billing issue, and billing will not help due to the fact I am no longer a customer.

Further I have had no luck even finding out if a Supervisor or Manager exists, let along speak to the individual about my problems regarding my former account. I have called many times, spent time holding for hours on hold just to find that there is nothing apparently that can be done.

The people in the cancellation department who I speak with tell me that my account is no longer active, and therefore I should not be charged. They then transfer me to Billing.

Marina
Winston, Oregon
U.S.A.

This report was posted on Ripoff Report on 03/24/2004 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wal-mart-connect/nationwide/wal-mart-wal-mart-connect-compuservewal-mart-ripoff-connect-ripoff-dishonest-diffucult-1032764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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