I am not happy with Family Mobile for stating that I never did close my account to start another account and I did because to port a number over you have to have an existing account and then close it out to start another account now I am with Verizon not family mobile T-Mobile and I don't appreciate the disrespectfulness that I got from the customer service line and I would never use T-Mobile family mobile ever again it's a rip-off

 EI Dorado Hills California

 Walmart Family Mobile T-Mobile Family Mobile I closed my out my account with Family Mobile T-Mobile because i someone had stolen my phone and I still had mins left on that phone. So i went and had to go buy me another phone whitch i bought a phone that used Verizion because I had bad service with T-Mobile because of where i live so i called them to get my account number to close out my account with Family Moblie so i could use my same number ive had for so many years and i work for a doctot so i had to keep my number so Family mobile gave me all the imformation i needed plus supposed to closed out that account and move on to another well i am still recieveing a bill from Family Mobile and They are trying to say i never did close out my account well first of all you half to have an account open before porting over my number to verizon . And i am not happy what so ever with This company!!!! For not doing there job and blamming me for their mistakes and as a customer that is not the way to do business thank you, Cameron Ramsey 

I am not happy with Family Mobile for stating that I never did close my account to start another account and I did because to port a number over you have to have an existing account and then close it out to start another account now I am with Verizon not family mobile T-Mobile and I don't appreciate the disrespectfulness that I got from the customer service line and I would never use T-Mobile family mobile ever again it's a rip-off