Walmart Family Mobile T-Mobile Case Description: I have two phones on one account. The first main phone number on the account is (((REDACTED))).Bellevue Washington

on March 15th I called requesting the main phone be put on hold. A week later I called again requesting the second phone be put on hold as the phone is broken and cannot be used.However, I still got a bill for 100 dollars and some change even though the phones are NOT IN USE & NOT ABLE TO BE USED!! YET, I'M still getting billed!! 

have two phones on one account. The first main phone number on the account is (((REDACTED))).on March 15th I called requesting the main phone be put on hold. A week later I called again requesting the second phone be put on hold as the phone is broken and cannot be used.However, I still got a bill for 100 dollars and some change even though the phones are not in use & see unable to be used. there was one month of no text, no data and no service is being used when I got billed.