Report: #1442876

Complaint Review: Walmart Money Card - Pasadena California

  • Submitted:
  • Updated:
  • Reported By: Patricia — Mounds view Minnesota United States
  • Author Not Confirmed What's this?
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  • Walmart Money Card P.O. Box 5100 Pasadena, California United States

Walmart Money Card Green Dot bank Stolen card number charged 181.29 to my card Pasadena California

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On April 27th, 2018 I noticed that there was a charge for $181.29 to my account from a trader Joe's in San jose California. I live in mounds view Minnesota and havent been to California since I was 12 years old. I called walmart money card to dispute the charges and they sent me a form to fill out about the charge. 2 days later I found that there was a charge for McDonald's in san leandro, California for $7.13. I filled out the form for both of these charges and contacted them about the McDonald's one. They said they would send me a new card and investigate the charges. I have tried calling them numerous times but as soon as I put my information in, the call disconnects you. I have mailed letters to them with no reply.

Now today May 14th, 2018 they send me a letter saying the following: "Thank you for contacting Wal-Mart Money card regarding your dispute claim for 181.29. (Which they didnt even include the $7.13) We value our customers and take claims of this nature seriously. We have concluded our investigation and determined that we are unable to grant your claim due to the reason below: We have concluded that this is a valid authorized transaction and it will remain on your account." I don't know how the f*** it could be an authorized transaction if I DIDNT AUTHORIZE IT!! or I wasnt even in that F***** state!! I have called the police and will be taking legal action. They are a f****** fraud.

This report was posted on Ripoff Report on 05/14/2018 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-money-card/pasadena-california-91117-0100/walmart-money-card-green-dot-bank-stolen-card-number-charged-18129-to-my-card-pasadena-c-1442876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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