Walmart Product Care Plan Powered By Asurion Continuously returning BROKEN product! New York

It has been about a year and 8 month since I originally got the Walmart product care plan for my Samsung Galaxy Tab 3 7 inch. 

Since February of this year, I have sent this tablet out 3 seperate times because it does not hold a charge. The first time it took me about a month to send it back.

This is due to my busy schedule. The 2nd time same thing. The device still would not power on. 

The 3rd time was around September 21st. What i noticed this time was that the repair center only had the tablet 10 minutes.

This 3rd time I attached a note stating I preferred a credit, due to the idea I have sent it in so many times. They ignored my request. 

I received notification when it arrived, and when a new label was generated heading back to me. I opened it thinking 3rd time has to be a charm.

There is no way this device is still non functioning. Low and behold the same issue still occured.

Just to be 100% sure I went to buy a new charger. The same white flashing screen continued.

I called immediately when I noticed this same disfunctional tablet. I was told a supervisor would call in 48 hours.

Here we are a week and a half later and I have received NO call. On October 6th I received an email stating my claim was in progress?

Odd thing was I never opened a new claim yet. Instead of returning my call, they took it upon themselves and opened a claim without my consent.

I called this evening to ask why they opened this claim without my knowledge? It was obvious the CSR was reading off a script. He could care less.

He told me to attach a letter when the new label arrived. I told him I did this already, and he had no comment.

At this point it appears to me Walmart product care plan is trying to be sure they do not have to issue me a $200 credit.My care plan is expired in 100 days. 

I have invested  alot of money in this care plans to be treated this way. After all Walmart is only concerned about the ALmighty $.

I recommend buying electronics somewhere else. This place is all about the money. After this experience I will NEVER buy another Walmart product care plan.