Wang Gang I ordered a pair of UGG boots on December 12, 2015 from what I thought was a reputable site on the internet. Shanghai China

I ordered a pair of UGG boots on Dec. 12, 2015 from what I thought was a reputable UGG company. I ordered online, and unbeknownst to me, I was sent to the site I ordered from. I had no idea it was a Chinese company until the boots arrived. It took weeks to get the boots and when they finally arrived, the person who made them made the hole where your foot slides in, too small. I They arrived in a shrink-wrapped package with no receipt, and I thought how unprofessional. I immediately emailed the sender of the receipt  I received in my email. A received a replyseveral days later stating my email would be sent to the proper people and I would hear from them soon. I waited a week and sent another one, then another one. I received a similar reply, but no one has contacted me. I sent another one last week, and still nothing. I told them that I need to return the boots and I need to know how. I have a pair of useless boots that no one can wear. They have me over a barrell and they know it. They know I am not coming to China over $90.00, but I need that $90.00to buy another pair of boots. I am on a fixed income. I will never again order anything online. It is a shame that these bums ruin it for reputable online companies.