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Ripoff Report | Watchmaxx Review - Internet - Com scam never received
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Report: #1354779

Complaint Review: watchmaxx - Internet

  • Submitted:
  • Updated:
  • Reported By: Dr. Mazhar El-Sheikh — Jeddah Saudi Arabia
  • Author Confirmed What's this?
  • Why?
  • watchmaxx Internet USA

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Purchased a watch and paid forit, never received it regardless of follow up. All responses are late and meaningless 

no proper answer and all the time ask for waiting extra time without any proper reason to wait apart from we will search

This report was posted on Ripoff Report on 02/08/2017 02:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/watchmaxx/internet/watchmaxx-wwwwatchmaxxcom-scam-never-received-my-watch-new-york-city-internet-1354779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

Watchmaxx fraud

AUTHOR: - ()

POSTED: Tuesday, February 21, 2017

Total Fraud, response full of wrong information, Watch should be delivered in UKRAINE, ODESSA not Saudi

The response is adding more to their lies and dishonesty

Watch neither sent to Odessa, nor to Saudi

I never received the watch till today and never been asked to pay any duties

This is a company cover its lies by more lies, wish to see the bill of lading that show its shipped to Saudi

Wish to see a document show my collection of the watch  

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#2 Author of original report

Watchmaxx

AUTHOR: - ()

POSTED: Tuesday, February 21, 2017

I've to admit after discussion with one of the CRM, they had refunded my money back.

I'm now feeling better, yet I've to say that WATCHMAXX should give much more attention to International buyers

They should give more shipping options even if its more expensive

The company has to respond promptly so customers not to get frustrated. 

 

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#1 UPDATE Employee

Shipped the watch in timely fashion but duty was not paid by the buyer

AUTHOR: Ben - (United States of America)

POSTED: Tuesday, February 21, 2017

We are truly sorry about any inconvenience.   We shipped the watch out the day order was received back in the end of December  to Saudi Arabia, the watch arrived and needed the Duties to be paid by the customer after 5 weeks the customer paid for it and the package was delivered last week.  

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