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Report: #1449749

Complaint Review: WatchMaxx - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: paul — La Jolla CA United States
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  • WatchMaxx Brooklyn, New York United States

WatchMaxx Fraud!!! Brooklyn New York

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I got a defective watch with poor accuracy and it even stopped in the midnight. They said I can return without restocking and shipping fees. I only hold this watch for two days, returned it and emailed asking full refund though I didn't get their reply. Two weeks later, I only got partial refund; restocking and shipping fees are not refunded. I contacted them and they claimed this is NOT defective!!!

This is not reasonable at all that they didn't contact me claiming it during this TWO weeks and just gave me partial refund without my approval. The only reason I can think of is they spent two weeks to fix it.

So one of the reasons why their watches are even cheaper than other grey markets is likely that a customer has higher chance to get a defective watch. And a defective watch becomes a non-defective one when a customer returns it since they just fix by themselves. So anyway you won't get your full money back once you buy from them and at least they earn some money. Besides, you know the watch becomes "brand-new" after their repair!

This report was posted on Ripoff Report on 06/30/2018 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/watchmaxx/brooklyn-new-york/watchmaxx-fraud-brooklyn-new-york-1449749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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