Complaint Review: webuyanycar.com - Internet
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My wife and I arrived the next day at the Pittsburgh branch in Plum, PA. A representative named Seth politely welcomed us and inspected the car, noting every possible flaw. He acknowledged that all of these were minor (i.e., tiny rust spot on hood, around gas cap cover, etc.). He entered all of this information on the computer and then made me an offer of $845 almost 30% less than what I was quoted! I responded, I did not misrepresent this car. Nothing you found in your inspection is inconsistent with how I represented the car. I listed it as in FAIR condition. He responded, But that doesn't include necessary reconditioning. I said, No thank you, I'll not be dealing here. I felt the entire process was misleading.
The company lures customers in with quotes and then finds reasons to lower the price even more even if customers already accurately listed the condition of the car. If I had listed the car in excellent condition, it would have been reasonable to knock $300 - $400 off the price. However, I purposely listed it in FAIR condition. Of course this company's website includes many glowing testimonials. Not surprising is the fact that they conveniently exclude complaints from unsatisfied customers. I have since discovered others who have had very bad experiences with webuyanycar.com. I would not recommend this company to anyone.
This report was posted on Ripoff Report on 08/01/2011 08:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webuyanycarcom/internet/webuyanycarcom-buy-used-car-internet-759088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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