Complaint Review: Wells Fargo Card Services - Des Moines Iowa
- Wells Fargo Card Services PO Box 10347 Des Moines, Iowa U.S.A.
- Phone: 800-5517267
- Web:
- Category: Credit Card Processing (ACH) Companies
Wells Fargo Card Services, combined my old & new address suddenly & I was in default! Des Moines Iowa
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I moved in May of 2006 and went to the local Wells Fargo bank to change my address & was told to call Wells Fargo credit card company seperately altho they would get my change of addy thru the bank.
I got my bills & bank statements just fine until Oct. & Nov. 2006. I was out of town for a few weeks in Oct & paid all the bills that had piled up when I returned on Oct 25, 2006.
On Nov. 3, 2006 I got a call from someone who said they were from a bank & asked me to ID myself, I asked what bank he was calling from & refused to tell me so I hung up thinking it was a scam of some sort.
I got a few more calls in the coming days & finally they ID themselves as from Wells Fargo & said I was in default on my credit card & threatened to take the money {plus all sorts of late charges} from my checking account & he refused to understand that I had outstanding checks & all my bills would bounce. He was looking at my balance in my checking account.
The same day I received in the mail a bill telling me I was behind & I had to make a payment of $105 immediately. I called cc services & explained that it would be a few days since I had to borrow the money. Then I noticed that they had somehow changed my address & COMBINED my old address with my new one & that's why I didn't get any bills for 2 months & tried to explain that to this idiot but he yelled at me and I hung up.
I called back & spoke with someone else & asked them to look at my bank statements & bills & see the error was theirs but she got nasty with me too, I got no where.
I finally borrowed the money & went in person to Wells in my town & paid the $105 but got no where with them either since they don't handle the credit cards other than payments; the teller told me that the cc company got my change of addy when I changed it with the bank in May but there was nothing she could do for me.
Saturday Nov. 18, 2006 I received a default notice telling me that the entire balance of the cc is due in 10 days or else! I am on a limited income & my check gets deposited directly into Wells Fargo checking & now I am afraid they are going to grab my check & I will be on the streets & have no way to pay any bills or live. I am really worried about this since we are having bad weather up here & besides being disabled my car isn't in good enough shape to even live in.
I can't seem to get anyone to listen to me altho I have all the address problems on the envelopes & on the letters & statements.
Virginia
Lynden, Washington
U.S.A.
This report was posted on Ripoff Report on 11/19/2006 04:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-card-services/des-moines-iowa-50306/wells-fargo-card-services-combined-my-old-new-address-suddenly-i-was-in-default-des-221345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.