Wells Fargo Lost Deposit ripoff Austin Texas

Wells Fargo lost my deposit placed in their night drop 30 mins before they opened for the day on mid Dec.

I have spoken to numerous representatives. All claim that they are investigating. 2 Months. No luck. I was able to replace one check which fortunately was over half of the deposit. But the cash is gone.

The manager of the branch office said maybe a homeless person took it out of the box. All the other reps have not responded to any of my questions about checking security cameras or the personnel in the branch.

I have gotten many official letters but in the end looks like I am out $180.00 cash because I used the Night Deposit - It was a first and I learned my lesson.

I am also amazed at how smooth and professional Wells Fargo is on brushing you off. I would almost say they cared. But not enough to get security cameras or investigate themselves.

I thought Banks were there to keep your money safe. Now it looks like my word against theirs. I was shocked to find out how little security there really is.

Donna
Austin, Texas
U.S.A.