Complaint Review: WELLS FARGO BANK, N.A. - Sioux City South Dakota
- WELLS FARGO BANK, N.A. Sioux City, South Dakota United States
- Phone:
- Web: wellsfargo.com
- Category: Mortgage loan foreclosure
WELLS FARGO BANK, N.A. Wells Fargo Bank Wells Fargo Home Mortgage WELLS FARGO BANK Violates CFPB Consent Order? CFPB Allowing It? Fannie Mae Profited? Sioux City South Dakota
*Author of original report: Wells Fargo Protected By CFPB? Wells Fargo Bank
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Wells Fargo signed a consent Order with CFPB in December 2022 agreeing to compensate Affected Consumers of their unfair and deceptive practices concerning mortgage holders, auto loan customers and account holders.
As directed by the CFPB - Consumer Financial Protection Bureau, I filed a complaint in regards to the unlawful foreclosure on my home in June 2016 by Wells Fargo Bank, N.A.
Wells Fargo Violates CFPB Consent Order?
CFPB Allowing It? Fannie Mae Profited?
I have filed two complaints through CFPB in regards to the December 2022 Consent Order between Wells Fargo Bank and the Consumer Financial Protection Bureau for wrongful foreclosure in June 2016 on a home I owned. After reading an article on CNBC in January this year, I knew my home should be included and immediately reached out to Wells Fargo Customer Service. The representative told me they had no idea what I was talking about and was not aware of any settlement. I then filed a complaint through CFPB as advised in the CNBC News article.
Consumer Financial Protection Bureau
Complaint ID: 230327-10704634 and 230121-10193188
Wells Fargo Mortgage Loan #: 0056367345
Property Address: State Highway 160, Hayden, AL 35079
After paying my Wells Fargo mortgage for 11 years, Wells Fargo illegally foreclosed on my home in June 2016. Wells Fargo was servicing my mortgage on behalf of Fannie Mae but failed to properly inform and/or advise me of my Right to Reinstatement.
Under Fannie Mae guidelines, a delinquent borrower has the right to reinstate their loan by paying all past due amounts, late fees, attorney fees, inspection fees etc. at any time up until the foreclosure, which I was prepared to do. But Wells Fargo failed to advise me of this for the 7 months leading up to the foreclosure sale.
Instead, in January 2016, they referred my mortgage to a foreclosure attorney in Birmingham, AL- Sirote & Permutt, PC who sent me an acceleration letter demanding the entire loan balance- $187,000 to cure the delinquency. Of course this was not viable and I believed I had no options other than to watch my home go to foreclosure.
When I filed my complaints through CFPB, I thought the CFPB would investigate but apparently they are allowing Wells Fargo to review the complaints filed through their system and determine if errors were made. Not surprisingly, Wells Fargo has determined they did nothing wrong. It's like the fox guarding the hen house and absolutely absurd this is being allowed.
Not only did Wells Fargo deny any wrongdoing, (why would they implicate themselves?) but now have the audacity to claim Fannie Mae is the one who profited from the foreclosure sale, totally dismissing the fact they did not properly/legally service my loan as they were paid by Fannie Mae to do. The only reason my home was foreclosed on was because of Wells Fargo's deceptive, unethical and unfair practices along with gross negligence and incompetence.
I did email Fannie Mae's legal department April 12, 2023 but never received a response. I do not know if Fannie Mae is aware of the past servicing failures of Wells Fargo, how many consumers were affected or if Fannie Mae profited from the post foreclosure sale of those homes. I also do not know if Wells Fargo is currently servicing loans on behalf of Fannie Mae.
It is my opinion, Wells Fargo is out of compliance with the CFPB Stipulation of Consent Order signed by Charles W.Scharf, Wells Fargo Bank CEO in December 2022.
In the order, Wells Fargo agreed to financially compensate those who were wrongfully (ILLEGALLY) foreclosed on. Instead, Wells Fargo is being allowed to decide if they will comply on a case by case basis. Clearly they are denying all claims for compensation.
Whats more egregious is the Wells Fargo Executive Office representatives refuse to give me any information or contact information about who is reviewing their claims on the CFPB side. Only stating its a third party and even Wells Fargo does not know who they are. This is unacceptable.
Facts of my case:
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Wells Fargo failed to lawfully service my Fannie Mae insured loan according to established guidelines required for all Loan Servicers to follow.
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Wells Fargo failed to advise me of my legal Right to Reinstatement as a Fannie Mae borrower, which would have required around $15,000 to fully reinstate the loan.
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Wells Fargo referred my mortgage to a foreclosure attorney who sent an acceleration letter requiring the full loan balance of $187,000.
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Wells Fargo illegally referred my home for foreclosure and are responsible for the loss of 11 years of mortgage payments, interest payments and ALL equity gains I have subsequently lost.
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Wells Fargo's mistakes led to my wrongful and illegal foreclosure in June 2016 and fall under the CFPB Consent Order from December 2022.
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Because of Wells Fargo's egregious and unlawful actions, I lost in excess of $100,000 in equity gains since the foreclosure sale in 2016. To replace that home with a comparable home in today's market would exceed $375,000.
It is time for Wells Fargo to right their wrongs. It is time for Wells Fargo's long history of corruption and profiteering to end and to compensate those they have harmed financially. Wells Fargo should compensate me immediately or be held in contempt for violating the CFPB Consent Order.
Michelle B.
cc:
US Attorney General Merrick Garland
Federal Reserve Chairman Jerome Powell
CFPB Director Rohit Chopra
US Treasury Secretary Janet Yellen
Iowa State Attorney General Brenna Bird
South Dakota State Attorney General Marty Jackley
Wells Fargo Bank CEO Charlie Scharf
Fannie Mae CEO Priscilla Almodovar
CNBC News
Bloomberg News
FOX Business
MSNBC
CNN
This report was posted on Ripoff Report on 03/27/2023 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/report/wells-fargo-bank/sioux-city-south-dakota-home-1525383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Wells Fargo Protected By CFPB? Wells Fargo Bank
AUTHOR: Michelle - (United States)
SUBMITTED: Monday, December 16, 2024
I recently read a news articles about Elon Musk and Vivek Ramaswamy heading up a new agency, DOGE Department of Government Efficiency and one of the agencies on the short list is the CFPB - Consumer Financial Protection Bureau. I have found the CFPB to be quite useless as a consumer protector in my case.
As you can see from my previous Ripoff Report below, I have tried to resolve my issue with Wells Fargo for years and recently I contacted the CFPB directly to try to get help from them and a resolution. I was told to get a lawyer and that CFPB has no power to direct any outcome for Wells Fargo customers.
So what is the purpose of the CFPB? They are essentially saying "WF you made mistakes, you did not self correct those mistakes, you harmed your customers, caused substantial financial loss to those customers, we have identified your errors, the years they took place, fined you, placed you under Consent Order but we trust your judgement to do the right thing for your customers." It's an absolutely assinine and contradictory process.
It has already been established that Wells Fargo has sketchy business practices, breaks the law and cannot be trusted on their own to make things right with their customers, hence the Consent Order. So why would they be trusted by CFPB to honestly resolve my case?
Wells Fargo received my mortgage payments for 11 years. When I became ill, they hastily referred my loan to a foreclosure attorney, cut off communication about a loan modification (which I qualified for under "illness of principal mortgagor" (btw, just because I had a mod in the passt would not make me ineligible for another mod so that's not a defense for egegious behavior) essentially denying the mod, called the loan and placed a demand on me for $187k instead of the past due of $10k-$12k (totally illegal) THEN sent my home to auction all within 6 months of me missing the first payment.
As it stands, Wells Fargo, Fannie Mae, CFPB have done nothing to resolve my case over the past two years. Nor have they compensated me for the wrongful foreclosure of my home 8.5 years ago. Today's value of that home is $390k+. I can't have my house back but I can and SHOULD be compensated for my loss so I can replace it with something comparable. It's not too late for Wells Fargo to do the right thing. They should take the loss this year like I did 8 years ago and compensate me for my financial loss.
There are so many failures here by Wells Fargo and for the CFPB to claim to be a consumer protection agency or advocate for the consumer, is laughable. Instead of helping me, they told me I was on my own and to get a lawyer. I hope DOGE dissolves the CFPB. They have failed. We definitely need a watchdog for the banks but I am certain we can do better than the CFPB.
Wells Fargo Bank
Wells Fargo Home Mortgage
Wells Fargo CFPB Consent Order


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