Complaint Review: WEPAY - Nationwide
- WEPAY Nationwide USA
- Phone: 1-855-469-3729
- Web: wepay.com
- Category: Credit Card Processing (ACH) Companies
WEPAY SUCKS!!! Closed my account with no explanation & wouldn't talk to me. Nationwide
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I was setting up a page on PayItSquare.com to collect money for a family event. I setup a Wepay account because PayItSquare.com highly recommended WePay (over PayPal or Stripe).
I collected two payments and then all of the sudden WePay closes my account with NO explanation. I tried chatting with them (because they don't have a phone number on their site) and the chat representative was EXTREMELY unhelpful and would not answer my questions.
I then found their phone number on the BBB website and called. The lady I spoke with sounded friendly at first but then would not give me ANY explanation as to why they cancelled my account.
It was SO strange!! They treated me like I had the plague!!
I have never dealt with such an unprofessional company before.
It should be noted that I have NEVER ONCE left a negative review or filed any ripoff report like this EVER foor ANY company. The way I was treated with Wepay made me so upset though I couldn't do ANYTHING without coming online and posting something about how crappy they are.
This report was posted on Ripoff Report on 11/14/2014 05:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wepay/nationwide/wepay-sucks-closed-my-account-with-no-explanation-wouldnt-talk-to-me-nationwide-1188987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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