Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #82313

Complaint Review: West Coast Bank - Waldport Oregon

  • Submitted:
  • Updated:
  • Reported By: Waldport OR
  • Author Not Confirmed What's this?
  • Why?
  • West Coast Bank 425 NW Hemlock Waldport, Oregon U.S.A.
  • Phone: 541-563-3273
  • Web:
  • Category: Banks

West Coast Bank ripoff Unauthorized Withdrawals, Changed account type/fees without notice, Deposits not credited, massive NSF fees Waldport Oregon

*Consumer Suggestion: File a Police Report

*Author of original report: West Coast Bank sends bogus NSF fees to collection agency

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

It started last year when we got a notice of NSF charges to our checking account after not having bounced a check in over two years. Investigation showed West Coast Bank paid an electronic withdrawal of nearly $150 that we had NOT authorized and had no knowledge of, even though at the time we had only about $50 balance in the account. This resulted in a reversal of the charge and having to close the account and open a new account to prevent further problems. It also resulted in me missing a full day of work in order to deal with this in person at the bank office.

Then a couple of months ago we started getting NSF charges again when we had made sufficient deposits (many in CASH!) to cover all our checks. When we make deposits we ask them to post the deposit to our account immediately and they always promise they will and that this is their standard practice - to always process deposits BEFORE any debits are charged. We went to the bank office again and discussed this with the Customer Service Manager, who looked at our account history, agreed that we had made timely deposits, could offer no explanation for the charges yet did nothing to correct the problem and offered no solution.

Being concerned we checked our account status frequently using the online banking system (www.wcb.com) although it was often "down" and since we were not receiving timely bank statements in the mail we were basically in the dark, yet knowing we had made sufficient deposits to cover all our debits.

In late December we sent our rent check for January, 2004 to our landlord and checked the online system which reported it was paid. It was not until over one month later, after our landlord contacted us that we discovered the bank returned that $700 rent check TWICE, charging our account TWO NSF fees, even though we had MORE than sufficient funds to cover it, and DID NOT NOTIFY US AT ALL about this!

We looked closer; our rent check for February was also returned and now we are facing eviction. West Coast Bank returned EVERY SINGLE CHECK WE WROTE for the months of February and January WITHOUT NOTIFYING US, nor offering ANY explanation. West Coast Bank again racked up massive NSF fees against our account and on 2-13-04 without ANY notice, paid off a "negative balance" of over $900 and closed our account. No contact, no notice and no explanation what so ever.

Now we are facing eviction from our home and owe several businesses (our FRIENDS!) in our community hundreds of dollars and returned check fees as a result of West Coast Bank ripping us off for well over $3000! We have yet to recieve a final statement from the bank and are still collecting receipts and data in order to pursue legal action against these bank robbers, but without detailed account information that WCB is not giving to us we cannot proceed. The online information appears to be skewed in the banks favor, however we can see in several cases the bank marked large checks as paid, then racked up NSF fees for other checks (even though there was sufficient funds depositied to cover them), then reversed payment on the larger checks, racking up even MORE NSF fees against our account - all on the same business day (if we can even believe that data).

We have heard of several people in our community facing the same kinds of difficulties with this particular bank and are hoping to collect enough information to enter into a class action suit against West Coast Bank.

We would appreciate hearing from anyone in the Northwest region who has experience similar problems with WCB. We intend to take this institution down for ruining our lives and we will seek out punative damages for work lost and emotional distress as well, but we've got to work together to accompish this. Otherwise we just another batch of victims ready to be exploited again by these kinds of financial institutions.

We no longer trust ANY bank and are paying everyone in cash or with Money Orders. I don't even trust a savings account anymore.

Steve
Waldport, Oregon
U.S.A.

This report was posted on Ripoff Report on 02/29/2004 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/west-coast-bank/waldport-oregon-97394/west-coast-bank-ripoff-unauthorized-withdrawals-changed-account-typefees-without-notice-82313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Suggestion

File a Police Report

AUTHOR: Kari - (U.S.A.)

POSTED: Thursday, December 21, 2006

Your best option is to file a police report for identity theft/fraud. The police can subpeona the bank records, forcing the bank to provide them. Also, having a fraud report can help get the collection agencies off your back (provided the collections are a result of the fraud).

Respond to this report!
What's this?

#1 Author of original report

West Coast Bank sends bogus NSF fees to collection agency

AUTHOR: Steve - (U.S.A.)

POSTED: Tuesday, March 23, 2004

I just got a call (at work) from Fidelity Collections saying West Coast Bank has employed them to collect over $900 in NSF fees from us. Presumably the same mysterious $900 some-odd dollars they closed our account with - without notifying us, I might remind. I briefly explained the situation as I know it and was advised to mail them a letter contesting the charges with what little information I have.

We STILL have not received any notices or statements from West Coast Bank since January, in other words the bank has given us no explanation of why they returned our checks when there was plenty of money in the account to cover them all or why they closed our account without notice.

We are now having to move and have had to make arrangements to pay back our landlord $1400 in rent that the bank refused to honor checks for. We owe several hundred dollars to local businesses that we are trying to pay back. We estimate that West Coast Bank ripped us off for well over $3000, but without complete statements and notices we can't get to the bottom of it. The information we have is printouts from their online banking site but it does not include enough details with dates and times of when transactions actually occured and we know that since the first rent check we looked into in January that system said it was paid. When we checked it again weeks later the online system said that same check was paid but then later returned the same day. We believe West Coast Bank went back at a later time and changed entries in their system but we cannot prove it without full and detailed information that the bank will not give us.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now