West Houston Volkswagen Dishonest sales Houston tx Texas

 My daughter just passed her road test on 9/16 and got her license on Monday of 9/17 - do you need me to email you her temporary license to prove? When I went shopping for the new car she still cant drive alone and now she can. We need two cars and we have two now. Two VW - the 2015 passat I probably will buy out and the Tiguan Limited that I would defnitely have not agreed to buy if I were told it requires premium gas only.

They are both turbo engines. As for my colleagues' Tiguan, I knew all their lease terms - she drove me to the dealership to pick up my passat and we asked the sales rep to bring out the contract info from his computer. I am not an engineer like you sound but I know what I am saying when compare something and I am honest to my words. I thank you for writing your input and analysis and sharing your belief and opinion.

No, you weren't misunderstood. Your entire setup to buying this car talked about your current lease being termnated, there was not one word that this was for your daughter. To the point that the reason you went there was because of a conversation that says they could match your current lease and when you left you had to leave your other car there. If this was for your daughter why didn't your daughter drive the new one back so you could drive yours? You even went to the point stating that YOU have been filling the tank with regular fuel. Not one word about your daughter.

That is what is known as fluff, as your previous lease had NOTHING to do with the purchase of this car but was added in as filler to try and add elements to make your story more sympathetic.

As for the price, again you are comparing Apples to Oranges and have to look at the entire "deal" such as Capitalized Costs. Where basically what your coworker did was buy-down the lease does not necesarrily get distributed as you tried to claim. Other factors such as mileage also matter. You could lease a high end luxury car for $200 if you are willing to accept a low mileage allowance. But in the end you did say something right..you signed the deal without doing the proper research to see if you

As for the fuel requirement, that comes down to buyer's remorse. You say that most people wouldn't know about the fuel requirement, that may be true or not. But if you are buying a "tubro" most people would at least ask or do their research. You say that you could not agree that most customers do not care about the fuel requirement, that is your opinion.

So again this is just a case of buyer's remorse.

Thank you Robert for your reply.

There are a few points you misunderstood because I did not elaorate enough.

1. My daughter is 17 and just got her license so she needs a car which means we would need two cars from now on. Initially I was looking for a new Passat lease from the original dealer and returning the current one like you suggested which also was the purpose I chose to lease over purchasing 3 years ago. But because the Passat SE price was higher than I wanted I started searching on internet which brought me to West Houston VW from my Clear Lake VW. When I was introduced to the Tiguan Limited I thought it should be a safer choice to have a SUV instead of a Sedan for my daughter. That's why I picked it. I will still keep working on what to do with my Passat by either returning it for a new Passat lease or simply buying it out.

2. My colleague's Tiguan SE is a regular Tiguan while mine is a Tiguan Limited, a smaller and budget version of the regular one, as the sales rep told me that it is much more expensive than mine thus much beyond my budget. Considering the down pay of $1650, my colleague got their regular Tiguan SE (maximum 7 seats) for $304 per month for 36 months back in Febuary, while I got a Tiguan Limited S (5 seats) for $305 per month for 48 months in end of July, this just didn't sound reasonable to me. And my credit score is 825. But I was OK as I understand I had signed the contract.

3. What I am now complaining about is the "Premium Gas Only" requirement that no one disclosed to me and how their sales manager addressed this issue. They should disclose this unusual information to car buyers because it's material enough to affect my purchase decision as regular Tiguan DOES NOT require Premium Gas Only, Moreover, when I brought it up to them, the sales manager suggested that I could just use regular gas. What is that?!

I won't even bother going into how great a Flease.umm..Lease is because anyone who actually freely pays for two leases at one time probably wouldn't understand. You talk about most people. But most people if they must have a lease they would have the common sense  when a lease is comming up for termination they would look at using the residual value of the first car to get a better deal on another lease. But not you...you go to a dealer get a totally new
lease, and then 2 months later go to another dealer to see how to terminate the first.

As for someone got a better deal. Let's see...you got an S they got an SE. What was the purchase price and the residual value of the two cars?  You got a 48 month lease, they got a 36 month. They put down $1600...how much did you put down? What is their milage allowance..what is yours? What is their credit rating compared to yours? But that not withstanding, did you do any research to see if you were getting the good price?

You complain about the fuel requirement, so did you research this vehicle before you bought it? With all of the issues VW has had one would think that you would have fully researched this aspect out and found out the requirements.  

What we have here is nothing more than a case of Buyer's Remorse.