Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #548067

Complaint Review: WFS FINANCIAL - WACHOVIA - Internet

  • Submitted:
  • Updated:
  • Reported By: Doug — Huntsville Alabama United States of America
  • Author Not Confirmed What's this?
  • Why?
  • WFS FINANCIAL - WACHOVIA Internet United States of America

WFS FINANCIAL - WACHOVIA Transfer account closes other account - two different account numbers Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Backround: I opened a CAP Asset Management Account with First Union many years ago, that provided a central account that linked retirement, brokerage and checking services. Each account was given its own account number. First Union was eventually taken over by Wachovia. Recently I transferred my brokerage account from Wachovia to another brokerage. When performing this transfer they also closed and transferred my checking account along with it, which has a completely separate account number.

This checking account was used for all billpay and cash transfers. Wachovia showed payments made to third parties prior to the transfer for which I had sufficient funds to cover all payments. But as they decided to transfer and close the account all of those payments are now NSF as they did no reconciliation on those payments prior to the transfers even though they were completely aware of them! Their rationale for this was that my Checking Account 'could not stand alone' and needed a brokerage account. Because I transferred my brokerage account my checking account had to go too...

Further when I tried to get into the billpay website to cancel any bills after I saw this I was locked out because I have 'no accounts' with Wachovia. Yet I am still charged NSF for the payments that were scheduled prior, regular payments for car etc. even though I can't get in to cancel them. Add to the fact that since I no longer have an account I can't get to my online statements which they of course encourage you to get, or look at the transactions since my last statement so I can figure out where I stand. When I went to the branch I was told that they could not print me a copy of my transactions immediately and that I had to wait a day for someone at corporate to do it.

So lesson learned... Never sign up for online statements... Never use Wachovia...

This report was posted on Ripoff Report on 12/31/2009 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wfs-financial-wachovia/internet/wfs-financial-wachovia-transfer-account-closes-other-account-two-different-account-nu-548067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now