Whirlpool Extended Service Plan Denied repair of machine as being not cost effective. Offered 45% on value of my 8 year old washer. Had recently extended warranty plan by three years and was less than one year into it.  Rapid City, South Dakota South Dakota

Because I accepted the payment toward a new machine they denied reimbursing me for the two plus years I still had on my warranty. I basically paid for half of the 45% they paid to deny my claim. Not at all customer friendly!!!

Would not honor my extended warranty plan as not being cost effective for their company.  Offered me $359.55 or 45% of the value of my 8 year old Whirlpool Cabrio washer.  Had just renewed my warranty contract for three years at a cost of $239.70.  Not even a year into the new contract.  When I asked about getting a rebate for the two plus years of extended warranty the agent kept asking if I would accept the payment.  I finally said yes.  I then asked her to get back to my request about how to get a rebate.  Was then told that I could not get a rebate because I had already accepted the offer of the 45%.  If I had only extended the warranty by one year I still would have gotten 45%.  I did the three year contract in good-faith.  A giant rip-off.  I was given no satisfactory help by their agents.  Basically was told I had no futher recourse.