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Report: #1463516

Complaint Review: whitepages.com -

  • Submitted:
  • Updated:
  • Reported By: Joshua — United States
  • whitepages.com United States

Whitepages.com They are very unhelpful and disrespectful.

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They have you pay 29.99 a year and dont give you access to criminal repoarts or any other basic information that others provide. So after I realized this after just a few mins of searching for someone their site shows you must pay additional charges of 14.99 and up for criminal background checks on people.

I called their customer service and told the representative that I just signed up but wanted to cancel. She was very manipulative about the process of cancelation and calm which makes me think she deals with it daily so she didn’t take offense to people getting angry. I told her I used the service for 4 mins then I called to cancel and get a refund.

First she said no refund then she insisted only refund 25.00 of the 30.00, so they were going to keep 5.00 for 4 mins of service? And that’s why they are a ripoff, the lady was super condensending to me.

This report was posted on Ripoff Report on 10/04/2018 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/whitepagescom/whitepagescom-they-are-very-unhelpful-and-disrespectful-1463516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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