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Report: #1105298

Complaint Review: Wholesale Warranties - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Stev0198 — Port Elizabeth Alabama
  • Author Not Confirmed What's this?
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  • Wholesale Warranties 8895 Towne Centre Drive, Suite 105-236 San Diego, California USA

Wholesale Warranties Wholesale warranties do not deliver and take advantage of those unwise enough to think for themselves San Diego California

*REBUTTAL Owner of company: Response from Owner of WholesaleWarranties.com

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Where do I begin. Wholesale Warranties is a company offering customers RV insurance, enabling them to prolong the usage of their motorhome for a monthly payment.

Seems fair, although that's the way in which they present it to you.

In truth, Wholesale Warranties offers you within extended warranty to the warranty already placed on your RV.

Useless sounds about right, throwing away money for something you don't need.

There have been countless negative reviews regarding Wholesale Warranties including one on this very site. 

http://www.ripoffreport.com/r/wholesale-warranties/Select-StateProvince/wholesale-warranties-fail-to-honor-a-warranty-claim-internet-1104760

I urge all of you reading this to help me stop this company from taking advantage of those who do not know.

They are fraudulent and should be dealt with as soon as possible.

 

This report was posted on Ripoff Report on 12/08/2013 05:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wholesale-warranties/san-diego-california-92122/wholesale-warranties-wholesale-warranties-do-not-deliver-and-take-advantage-of-those-unwi-1105298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Response from Owner of WholesaleWarranties.com

AUTHOR: Jeff Shelton - ()

POSTED: Thursday, January 02, 2014

As the owner of WholesaleWarranties.com I would like to apologize for your concerns surrounding your RV Warranty purchase. Unfortunately I cannot determine if, when, or what you purchased through us given the information provided in your review, and cannot verify you are an actual customer of ours.

I would like to acknowledge some key points about how we run our business that respond to the claims you have made in your review. First, we pride ourselves on being transparent and educational when providing warranties to our clients. We understand that extended warranties are not for everyone, but the policies that we sell do provide comprehensive mechanical breakdown protection for RV’s, and we do our best to explain how these policies work and exactly what they will cover to each client who purchases through us. Additionally, the policies we provide serve to supplement or supersede manufacturer warranties that may lapse, expire, be voided or simply not offer comprehensive coverage for the countless mechanical components housed within modern recreational vehicles. Many RV owners will purchase our warranties to run concurrently with existing manufacturer warranties for these reasons.  All clients are provided with numerous avenues through which to research our company and the policy they are considering, including a full copy of the contract they are to purchase before they choose to buy, pay for, or sign any type of contract with us. Lastly, in the event that a customer does purchase a policy but subsequently decides that the policy is not right for them, they are able to cancel their coverage for a pro-rated refund at any time during the term of their contract.

Due to the lack of identifying information provided in your review I would like to stress again that there is no way for me to confirm you are indeed a customer of WholesaleWarranties.com, or to address any of the reasons you have deemed the policy useless, as you have not provided us with these details. I urge you to please contact us directly so that we may address your concerns or initiate a cancellation of your coverage. As evidenced by our perfect BBB rating, over 160 positive and unbiased reviews, and growing customer base, we are dedicated to providing a product we believe in with top-notch customer service. We aim to educate each customer on what they are buying, and do not use tricky, deceitful or fraudulent tactics on our customers. Again, we ask that you please contact us so that we may validate you are a customer of ours, and get to the bottom of any confusions, misunderstandings or dissatisfaction you have encountered with your RV warranty.

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