Complaint Review: Wild Tangent Wildgames - Internet Select State/Province
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- Author Not Confirmed
- Wild Tangent Wildgames Internet, Select State/Province United States of America
- Phone:
- Web: www.wildgames.com
- Category: Internet Fraud
Wild Tangent Wildgames Wild Games unauthorized charges Internet
*Author of original report: update to Wild Tangent
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I tried to cancel the Wild coins subscription plan I had through the online web page.
For some strange reason the account remained active. I tried to cancel again, no good.
Finally contacted customer support who refused to acknowledge my cancellation attempts and even accused me of not paying my bill. They had already charged me again for another month and I cried foul. They had my money, no email verification of my cancellation, forgot to take a screen shot of the cancellation page.
End result they have my money, but lost my business forever and I will continue to cry foul to any one who even mentions Wild Tangent to me.
I hope HP gets wise and drops them off their program.
This report was posted on Ripoff Report on 12/12/2009 12:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wild-tangent-wildgames/internet-select-stateprovince-/wild-tangent-wildgames-wild-games-unauthorized-charges-internet-538155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
update to Wild Tangent
AUTHOR: friendofgames - (United States of America)
SUBMITTED: Wednesday, December 23, 2009
Wild Tangent has replied to my complaint. They insist that I did not cancel.
I tried to cancel twice and finally had to resort to their support system. No way to prove since I forgot to take a screen shot of the page.
Amazingly they were able to cancel my subscription. Sadly too late to avoid the next months charges. I asked for a refund, no refund.
Support people not very nice. Accused me of not paying. Wrong.
Take a screen shot anytime you do business on the Internet.
Avoid Wild Tangent. There are a lot better sites with games for free.
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