Complaint Review: wildblue exede - Internet
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- Author Not Confirmed
- wildblue exede Internet USA
- Phone: 855 627 0935
- Web: ted.patenaude@viasat.com
- Category: Internet Service Providers
wildblue exede internet wildblue exede internet Rip Off Professionals Internet
*UPDATE Employee: Billing Issues?
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After having wild blue internet for over two years we found out wildblue-exede collecting for three accounts when we only had one. I know I should have found it sooner but for some reason we just over looked it. After calling customer service and on the phone over an hour....they said it was nothing they could do about it
. After that they would just not answer or hang up on me. They charged my CC twice a month and recurring payments out of my checking every month too.
I had to change credit card and bank card to get them to stop. I still have an account with the one account number I started with because we are rule and no other internet service here. The other account numbers are threatening me now.
I just don't understand how so many thieves get away with this kind of thing. The bigger the company...the worse they are.
Bill
This report was posted on Ripoff Report on 09/16/2014 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wildblue-exede/internet/wildblue-exede-internet-wildblue-exede-internet-rip-off-professionals-internet-1177169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Billing Issues?
AUTHOR: ExedeKarmin - ()
SUBMITTED: Thursday, October 02, 2014
Bill,
I would like the opportunity to speak with you concerning this billing issue. It seems like you may have been disconnected and then reconnected with a new account. Please send me an email to exedelistens@viasat.com with your account and contact information. We want to make sure we get any additional accounts disconnected and charges reversed if applicable. ExedeKarmin
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