Complaint Review: Wine Country Gift Baskets - Internet
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- Author Not Confirmed
- Wine Country Gift Baskets Internet United States of America
- Phone: (800) 394-0394
- Web: www.winecountrygiftbaskets.com
- Category: Specialty Stores
Wine Country Gift Baskets winecountrygiftbaskets.com Bait and switch shipping charges, Internet
*UPDATE Employee: Another False Competitor Complaint
*UPDATE Employee: Let Us Make It Right!
Show customers why they should trust your business over your competitors...
Wine Country Gift Baskets, or winecountrygiftbaskets.com, does a bait-and-switch with shipping charges that must be making them a lot of cash. They do not disclose that the shipping charges they list, one of which is ZERO, is in addition to an underlying shipping charge of $5.95. I was first told my shipping charge was nothing, then I was told it was $5.95, and they charged me $11.90 on a $19.95 order.
Stay away from Wine Country Gift Baskets. Avoid winecountrygiftbaskets.com They're sneaky and I'm sure they're making plenty on this racket.
This report was posted on Ripoff Report on 12/21/2010 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wine-country-gift-baskets/internet/wine-country-gift-baskets-winecountrygiftbasketscom-bait-and-switch-shipping-charges-int-674076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Another False Competitor Complaint
AUTHOR: Bill - (U.S.A.)
SUBMITTED: Monday, March 21, 2011
Normally, with undocumented services like ripoffreport... it is usually competitors filing false reports to mislead people. In this case, there were two other false reports also placed on 12/21/10 on Google reviews (the two reviews were the only reviews on Google in 2010). I will bet this poster works in Long Beach based upon the Google posts and all of them being posted on 12/21/10. It is sort of sad companies feel the need to mislead people. Wine Country Gift Baskets doesn't believe this practice is a good way to do business. If a company is willing to mislead people via false posts, what else are they willing to do? We clearly post shipping and handling on all product pages, it is right below the product price.
Visit http://www.winecountrygiftbaskets.com and see for yourself. Visit any product page.
#1 UPDATE Employee
Let Us Make It Right!
AUTHOR: Customer Service - (United States of America)
SUBMITTED: Monday, March 21, 2011
We are sorry to hear you were dissatisfied with your experience with Wine Country Gift Baskets. We take great pride in making sure our customers are completely satisfied.
Please contact us at (800) 394-0394 to resolve this situation. Any of our Gift Consultants will be more than happy to assist you, or please feel free to speak with me, the Customer Service Manager.
We hope we hear from you!
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