Complaint Review: WinZip Computing - Internet
On Mar 31, 2013 I purchased Winzip Pro 17 on line. This is not the first purchase from this company nor the first purchase of this version. I downloaded and when I entered the validation number, the message was that the validation computer could not be reached. When I tried again the message was that the number was already in use. I removed the software and tried again several times. WinZip has no support as far as I can tell. No emails to their help desk are acknowledged or answered. I tried obtaining information from the page that is supposed to email your account information. The onscreen response is that the information has been emailed. The truth is that nothing arrives and there is no way to reach your info online. My conclusion is that something stinks with their support (nonexistent) and furthermore they have stolen from me and have failed to rectify the situation. Naturally they took my money immediately. This makes the company a Fraudster.
This report was posted on Ripoff Report on 04/03/2013 08:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/winzip-computing/internet/winzip-computing-winziz-steals-yopur-money-through-poor-software-interface-and-no-support-1040297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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