Complaint Review: World Reserve Monetary Exchange - North Canton Ohio
World Reserve Monetary Exchange Deceptive,Lying,Thiefes North Canton Ohio
In 2007 I purchasded 4 sets of the Presidential coins (40 coins each set) . I paid in advance over $500 for these sets that were to be gifts for our grand childern, 1 niece and nephew. In 2012 I started receiving only partial shipments or no shipments. In Oct 2013, I moved and I did not receive the coins. In Feburary 2014 I started calling The World Reserve Monetary Exchange and was given one excuse after another why I did not receive the coins even though the US Postal Service had notified the company of my new forwarding address. I verified the new address with the customer service representive at the time of the phone conversation. I did not receive the correct amount of coins then and I did not receive the correct amount of coins for 2014. After a conversation in March with the customer service department I was assured the coins would be shipped with 6 to 8 weeks. Now it is July 2015 and still no coins, another phone call to customer service and the representive claimed this is my fault because I never notified them that I had moved but he admitted the US Postal Service did provide a forwarding address. I asked for a refund as the company apparently had no intention of fulfilling its end of the agreement to supply the complete sets of Presidential Coins and was told they do not make refunds. It is apparent that this company's sole purpose is to steal, lie and cheat. I hope that someday my grandchildren can repay to the company leaders family what they have done to ours.
This report was posted on Ripoff Report on 07/27/2015 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/world-reserve-monetary-exchange/north-canton-ohio-44720/world-reserve-monetary-exchange-deceptivelyingthiefes-north-canton-ohio-1244616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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