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Report: #475699

Complaint Review: Worldticketshop - Internet

  • Submitted:
  • Updated:
  • Reported By: durham Other
  • Worldticketshop http://www.worldticketshop.com/ Internet U.S.A.

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This company is probably the most inflated ticket website in the world. Not only are the tickets 5 times the price of the official sellers.

Premiership football tickets are priced at 200 plus which is a complete disgrace. The fact this website aims at customer service is sickening. I have also spoken to many supporters organisations and they have no gurantee to get tickets at all.
They are basically ripping people off for nothng more than greed.

The second tier ticket market is a disgrace int eh first place but this site is disgusting. I would like to see this site shutdown. If only for the completely stupid comments such as 'The stadium of light is the perfect place to Sunderland vs Chelsea' well it being a Sunderland home game there isn't any otehr venue!

If i copied a catalogue from a clothes shop then offered these clothes on my own website but at 5 times the price would that be ok? I think not.

My uncle stupidly bought tickets from this website at 5 times the price. He tried cancelling the tickets (As the general ticket sale for the game is just 19 each not the 215 this site sold them for), but no joy. I am currently in the process of writing to each Premiership club and informing them of this site as well as the UK press. I doubt they would appreciate complete manipulation of fans. If you are a fan do the same!

Don't buy any tickets from this site at all. Check the official sites first even for major sell out events it wouldn't cost 5 times the normal price! even other third party ticket sellers wouldn't mark the price that much. To me this looks like a scam taken from Ebay into a website.

DONT BUY FROM THEM!!!!!

Wibble12
durham
United Kingdom

This report was posted on Ripoff Report on 08/02/2009 03:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/worldticketshop/internet/worldticketshop-complete-rip-off-5-times-the-proce-internet-475699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 UPDATE Employee

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AUTHOR: Worldticketshop - (Netherlands)

POSTED: Monday, August 03, 2009
The most 'inflated' ticket website in the world? Can you provide a more details response or examples? Not sure what to respond too in this case - as, like many other secondary ticket marketplaces and websites online, our prices fluctuate and are, at times higher, and at other times, lower than our competition.

Worldticketshop provides a service that is in demand due to the advent of the internet - which is simply, allowing people to purchase tickets from their keyboard in the comfort of their home. Many people prefer this to either not getting tickets at all or hoping to get tickets from someone at the event - in which there is no guarantee. Worldticketshop guarantees our tickets and we back that with a 120 percent refund in the event we cannot supply as promised under our terms and conditions.

If tickets for the premiership are too expensive at our site for your budget then please, do yourself a favour and buy them elsewhere rather than slandering our company for what is considered ethical and fair practice of trading in the European Secondary Ticket market.

Look before you shop. We can't be faulted for your inability to decide where and when to spend your money.

First off, we rarely buy at face value - and certainly not football tickets in the UK, but rather... we buy from brokers who sell tickets made available via season ticket holders, promo tickets and eats reserved for premier advertisers. They determine the price and sometimes tickets will change hands several times before even getting to us via extensive broker networks and we mark them up FAIRLY from what we actually pay for the tickets.

If you copied a catalogue and simply raised the prices of clothes by 5x would that be unethical?

Do you think shops on the high street in London are unethical when do that same? By clothes from a sweatshop in China and ding you 10x the price? They have to pay the rent to be there. They do practice this kind of business and markups. We don't.

Or think of it this way... the clothes are made in some Chinese factory and then are sold to a distributor in Beijing who marks them up, then are sold to another middle man in Hong Kong who then marks them up, who then sells them to a distributor in the UK who then marks them up and sells them to a shop on the high street who then marks them up before you buy them.

The guy on the High street has bills to pay. And Worldticketshop has 40 staff here in the Netherlands - we are not some kind of backstreet operation - and pay our fair share of taxes and participate clearly on the white end of business, not the black market.

The distribution scenario is a much clearer analogy for the way our business model operates.

From what I see, your uncle (stupidly?) bought tickets, and you freaked out on him - noticing that we don't have a refund policy and you could not sort out what you perceived as a mess. No we don't. Nor do our competitors at Seatwave, Viagogo and other respected secondary ticket sites.

And sure - check out the official sites first. We are all for that! Our specialty is hard to get tickets that are sold out but we also offer a wide range of tickets as we have developed a solid system of procurement and delivery - which many people are happy to pay for - and many of our return customers are pleased to have us take care of all their event ticket needs and are willing to pay a fair price for that service.

As for us being a scam - I assure you we are not.

RGK
Worldticketshop
Netherlands
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#3 UPDATE Employee

Where to start?

AUTHOR: Worldticketshop - (Netherlands)

POSTED: Monday, August 03, 2009
The most 'inflated' ticket website in the world? Can you provide a more details response or examples? Not sure what to respond too in this case - as, like many other secondary ticket marketplaces and websites online, our prices fluctuate and are, at times higher, and at other times, lower than our competition.

Worldticketshop provides a service that is in demand due to the advent of the internet - which is simply, allowing people to purchase tickets from their keyboard in the comfort of their home. Many people prefer this to either not getting tickets at all or hoping to get tickets from someone at the event - in which there is no guarantee. Worldticketshop guarantees our tickets and we back that with a 120 percent refund in the event we cannot supply as promised under our terms and conditions.

If tickets for the premiership are too expensive at our site for your budget then please, do yourself a favour and buy them elsewhere rather than slandering our company for what is considered ethical and fair practice of trading in the European Secondary Ticket market.

Look before you shop. We can't be faulted for your inability to decide where and when to spend your money.

First off, we rarely buy at face value - and certainly not football tickets in the UK, but rather... we buy from brokers who sell tickets made available via season ticket holders, promo tickets and eats reserved for premier advertisers. They determine the price and sometimes tickets will change hands several times before even getting to us via extensive broker networks and we mark them up FAIRLY from what we actually pay for the tickets.

If you copied a catalogue and simply raised the prices of clothes by 5x would that be unethical?

Do you think shops on the high street in London are unethical when do that same? By clothes from a sweatshop in China and ding you 10x the price? They have to pay the rent to be there. They do practice this kind of business and markups. We don't.

Or think of it this way... the clothes are made in some Chinese factory and then are sold to a distributor in Beijing who marks them up, then are sold to another middle man in Hong Kong who then marks them up, who then sells them to a distributor in the UK who then marks them up and sells them to a shop on the high street who then marks them up before you buy them.

The guy on the High street has bills to pay. And Worldticketshop has 40 staff here in the Netherlands - we are not some kind of backstreet operation - and pay our fair share of taxes and participate clearly on the white end of business, not the black market.

The distribution scenario is a much clearer analogy for the way our business model operates.

From what I see, your uncle (stupidly?) bought tickets, and you freaked out on him - noticing that we don't have a refund policy and you could not sort out what you perceived as a mess. No we don't. Nor do our competitors at Seatwave, Viagogo and other respected secondary ticket sites.

And sure - check out the official sites first. We are all for that! Our specialty is hard to get tickets that are sold out but we also offer a wide range of tickets as we have developed a solid system of procurement and delivery - which many people are happy to pay for - and many of our return customers are pleased to have us take care of all their event ticket needs and are willing to pay a fair price for that service.

As for us being a scam - I assure you we are not.

RGK
Worldticketshop
Netherlands
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#2 UPDATE Employee

Where to start?

AUTHOR: Worldticketshop - (Netherlands)

POSTED: Monday, August 03, 2009
The most 'inflated' ticket website in the world? Can you provide a more details response or examples? Not sure what to respond too in this case - as, like many other secondary ticket marketplaces and websites online, our prices fluctuate and are, at times higher, and at other times, lower than our competition.

Worldticketshop provides a service that is in demand due to the advent of the internet - which is simply, allowing people to purchase tickets from their keyboard in the comfort of their home. Many people prefer this to either not getting tickets at all or hoping to get tickets from someone at the event - in which there is no guarantee. Worldticketshop guarantees our tickets and we back that with a 120 percent refund in the event we cannot supply as promised under our terms and conditions.

If tickets for the premiership are too expensive at our site for your budget then please, do yourself a favour and buy them elsewhere rather than slandering our company for what is considered ethical and fair practice of trading in the European Secondary Ticket market.

Look before you shop. We can't be faulted for your inability to decide where and when to spend your money.

First off, we rarely buy at face value - and certainly not football tickets in the UK, but rather... we buy from brokers who sell tickets made available via season ticket holders, promo tickets and eats reserved for premier advertisers. They determine the price and sometimes tickets will change hands several times before even getting to us via extensive broker networks and we mark them up FAIRLY from what we actually pay for the tickets.

If you copied a catalogue and simply raised the prices of clothes by 5x would that be unethical?

Do you think shops on the high street in London are unethical when do that same? By clothes from a sweatshop in China and ding you 10x the price? They have to pay the rent to be there. They do practice this kind of business and markups. We don't.

Or think of it this way... the clothes are made in some Chinese factory and then are sold to a distributor in Beijing who marks them up, then are sold to another middle man in Hong Kong who then marks them up, who then sells them to a distributor in the UK who then marks them up and sells them to a shop on the high street who then marks them up before you buy them.

The guy on the High street has bills to pay. And Worldticketshop has 40 staff here in the Netherlands - we are not some kind of backstreet operation - and pay our fair share of taxes and participate clearly on the white end of business, not the black market.

The distribution scenario is a much clearer analogy for the way our business model operates.

From what I see, your uncle (stupidly?) bought tickets, and you freaked out on him - noticing that we don't have a refund policy and you could not sort out what you perceived as a mess. No we don't. Nor do our competitors at Seatwave, Viagogo and other respected secondary ticket sites.

And sure - check out the official sites first. We are all for that! Our specialty is hard to get tickets that are sold out but we also offer a wide range of tickets as we have developed a solid system of procurement and delivery - which many people are happy to pay for - and many of our return customers are pleased to have us take care of all their event ticket needs and are willing to pay a fair price for that service.

As for us being a scam - I assure you we are not.

RGK
Worldticketshop
Netherlands
Respond to this report!
What's this?

#1 UPDATE Employee

Where to start?

AUTHOR: Worldticketshop - (Netherlands)

POSTED: Monday, August 03, 2009
The most 'inflated' ticket website in the world? Can you provide a more details response or examples? Not sure what to respond too in this case - as, like many other secondary ticket marketplaces and websites online, our prices fluctuate and are, at times higher, and at other times, lower than our competition.

Worldticketshop provides a service that is in demand due to the advent of the internet - which is simply, allowing people to purchase tickets from their keyboard in the comfort of their home. Many people prefer this to either not getting tickets at all or hoping to get tickets from someone at the event - in which there is no guarantee. Worldticketshop guarantees our tickets and we back that with a 120 percent refund in the event we cannot supply as promised under our terms and conditions.

If tickets for the premiership are too expensive at our site for your budget then please, do yourself a favour and buy them elsewhere rather than slandering our company for what is considered ethical and fair practice of trading in the European Secondary Ticket market.

Look before you shop. We can't be faulted for your inability to decide where and when to spend your money.

First off, we rarely buy at face value - and certainly not football tickets in the UK, but rather... we buy from brokers who sell tickets made available via season ticket holders, promo tickets and eats reserved for premier advertisers. They determine the price and sometimes tickets will change hands several times before even getting to us via extensive broker networks and we mark them up FAIRLY from what we actually pay for the tickets.

If you copied a catalogue and simply raised the prices of clothes by 5x would that be unethical?

Do you think shops on the high street in London are unethical when do that same? By clothes from a sweatshop in China and ding you 10x the price? They have to pay the rent to be there. They do practice this kind of business and markups. We don't.

Or think of it this way... the clothes are made in some Chinese factory and then are sold to a distributor in Beijing who marks them up, then are sold to another middle man in Hong Kong who then marks them up, who then sells them to a distributor in the UK who then marks them up and sells them to a shop on the high street who then marks them up before you buy them.

The guy on the High street has bills to pay. And Worldticketshop has 40 staff here in the Netherlands - we are not some kind of backstreet operation - and pay our fair share of taxes and participate clearly on the white end of business, not the black market.

The distribution scenario is a much clearer analogy for the way our business model operates.

From what I see, your uncle (stupidly?) bought tickets, and you freaked out on him - noticing that we don't have a refund policy and you could not sort out what you perceived as a mess. No we don't. Nor do our competitors at Seatwave, Viagogo and other respected secondary ticket sites.

And sure - check out the official sites first. We are all for that! Our specialty is hard to get tickets that are sold out but we also offer a wide range of tickets as we have developed a solid system of procurement and delivery - which many people are happy to pay for - and many of our return customers are pleased to have us take care of all their event ticket needs and are willing to pay a fair price for that service.

As for us being a scam - I assure you we are not.

RGK
Worldticketshop
Netherlands
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