WOW Airlines Lost baggage, delays, disaster Iceland Internet

I fly about 20-25 times a year over the last 10 years and this is definitely the worst airline I have flown.  I have been in worse situations before (longer delays etc) but never have I seen such confusion as I saw yesterday. 

My flight from Gatwick to Keflavick was delayed 35 minutes, it made me a little concerned about my connection but not too bad as I had 90 minutes.  The once we boarded it was delayed longer and longer, now that I had no internet, no food or water we just sat there for an hour never knowing when we were going to leave, then they made an announcement that we would leave in a half hour, then 5 minutes later we took off!

I still arrived in Iceland after my connection but they announce when we landed that they had held the plane (good for me, bad for everyone else) they rushed us onto the plane and I was disappointed I didn't get a chance to have some Icelandic food on my layover but happy I didn't miss my plane. then the plane just sat there on the runway for over an hour, again no food, no water no internet.  During this time I found out that about two dozen people on the plane were not even going to Boston, they had booked for other destinations but were being flown to Boston now as the was only option left to them to at least get to the US.  When we finally arrived in Boston they lost all our bags, baggage claim was insanity with people wondering how their bags would get to them as they were now left on their own to get to Pittsburgh, New York, Denver etc where they actually paid to go. At least I live in Boston but I had another trip coming up Saturday so I called 1st thing Friday morning to inquire about my bag and they said it wasn't there responsibility for 5 days.  Luckily my work credit card insurance compensates me for what they lost.  I also paid $19 for a cup o noodles (50 cents worth of food) and trail mix since i had been trapped on WOW planes for the last 12 hours.

Pay the extra $100 (or even $300) whatever it takes to avoid this airline.

Update: It has been 3 weeks and no sign of my bag!! goodbye all my things! no compensation from WOW