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Report: #647236

Complaint Review: WOZO.Com - Internet

  • Submitted:
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  • Reported By: Confederate265 — Revere Massachusetts United States of America
  • Author Not Confirmed What's this?
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  • WOZO.Com 33 Broad Street Internet United States of America

WOZO.Com Defrauded me out of $29.99, they deceptively had me order a poster for .99 cents but after three days withdrew $29.99 out of my debit card without my consent. Internet *EDitor's Suggestions on how to get your money back into your bank account when someone wrongfully takes it from you!

*Consumer Comment: Here is what I have done so far

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I had ordered a poster for .99 cents from WOZO.Com the alleged number one poster club.

After being instructed that a link to check the status of my order would be e-mailed to me I waited a day, then called their number and still no link, no log-on information, or any information about the club. I immediately became suspicious and cancelled my order and alleged membership.

After three days my debit account was charged $29.99 without my consent or knowledge. I called again, they told me my membership would be cancelled and that I could not receive my money back because I had three days to cancel and did not, but the site outlined five days and certainly not three to cancel my initial order. These people are rude, involved in deceptive business practices, and simply will defraud you of your money without any recourse. I have since complained to the BBB and state's attorney general's office, sadly I have been told that I am one of many who complained about this company.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 10/03/2010 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wozocom/internet/wozocom-defrauded-me-out-of-2999-they-deceptively-had-me-order-a-poster-for-99-cents-647236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Here is what I have done so far

AUTHOR: Michelle - (United States of America)

POSTED: Wednesday, October 06, 2010

I called the customer service agency that Wozo.com has on payroll.  I gave them my email address, and let them know I had filed a report with the federal trade commission which I did do.  I then received an email from a Kristen Gramazio, her email is Kristen@wozo.com  if you want to email her.  She is the customer service manager.  All she wanted to do was make sure I received the posters we still have not received, that we DO NOT WANT.  lol.  I let her know everything that happened, she basically called me a liar.  I told her I cancelled the order and membership within 5 days as the trial said, and she said the trial was for 4 days, which was a lie.  She said that i agreed to the t&c and there was nothing they could do. Sooooooo I went back to the link for the "great" deal they offer, I copied every page and saved it to word as i went through the steps like i was going to accept the offer.  NOWHERE does it say you have to join a membership, the ONLY place is in the t&c, which is VERY misleading.  I also looked at the t&c and low and behold it is 5 DAY TRAIL.  So i emailed her back with the results and havent heard from her since.  I knew that was going to happen. I will be reporting them to the attorney general of their state and mine.  I will also be reporting them to the BBB and will try the Banking commission as well, as this website suggests. 

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