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Ripoff Report | Wpi Friends Elite Review - Florida - Wpi friends elite
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Report: #225877

Complaint Review: Wpi Friends Elite - Florida

  • Submitted:
  • Updated:
  • Reported By: National City California
  • Author Confirmed What's this?
  • Why?
  • Wpi Friends Elite wpifriendselite Florida U.S.A.

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Not using there services, being charged

John
National City, California
U.S.A.

This report was posted on Ripoff Report on 12/17/2006 09:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wpi-friends-elite/florida/wpi-friends-elite-fraudulent-billing-internet-florida-225877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

Reply from iFriends/WebPower Customer Service

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, December 27, 2006

Since becoming aware of the above RipOffReport complaint, we have contacted John directly via e-mail to let him know that we have cancelled his account and have issued refunds for the charges in question. John was charged because, at the time of signup, he opted to enroll in a premium membership, which included the fees mentioned in the report. Should there be any further questions or concerns, he can contact our Customer Support Department 24/7 at (800) 243-9726.

Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses." All prices and terms on our service are clearly and conspicuously disclosed, including use of prominent icons and multiple clickthroughs, in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

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#2 UPDATE Employee

Reply from iFriends/WebPower Customer Service

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, December 27, 2006

Since becoming aware of the above RipOffReport complaint, we have contacted John directly via e-mail to let him know that we have cancelled his account and have issued refunds for the charges in question. John was charged because, at the time of signup, he opted to enroll in a premium membership, which included the fees mentioned in the report. Should there be any further questions or concerns, he can contact our Customer Support Department 24/7 at (800) 243-9726.

Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses." All prices and terms on our service are clearly and conspicuously disclosed, including use of prominent icons and multiple clickthroughs, in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

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#1 UPDATE Employee

Reply from iFriends/WebPower Customer Service

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, December 27, 2006

Since becoming aware of the above RipOffReport complaint, we have contacted John directly via e-mail to let him know that we have cancelled his account and have issued refunds for the charges in question. John was charged because, at the time of signup, he opted to enroll in a premium membership, which included the fees mentioned in the report. Should there be any further questions or concerns, he can contact our Customer Support Department 24/7 at (800) 243-9726.

Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses." All prices and terms on our service are clearly and conspicuously disclosed, including use of prominent icons and multiple clickthroughs, in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

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