Complaint Review: Wu-yi Source - Living Lean - Internet
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- Author Confirmed
- Wu-yi Source - Living Lean Internet U.S.A.
- Phone:
- Web:
- Category: Weightloss Programs
Wu-yi Source - Living Lean Ripoff artists, Charged my Debit card before I even received the tea!! Had no Clue about Living Lean till I was charged for it!! Internet
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Saw the advertisement for the tea on the internet in my email box. Thought about it for a few days, cause I need to lose a few pounds. So, okay i'll try it. It has a free trial, what can that hurt. All I have to pay is Shipping & handling. YEAH Right. First, it took almost 3 weeks to get to me. I kept calling them to find out where it was. Plus, they had already debited my card for the S&H, and then $29.95 for the tea that I hadn't even gotten yet. I called once again, was told they would take me off their auto ship list. But I still had to pay for the tea because I didn't cancel in 14 days. I didn't even have the tea yet. They still won't send my money back to me, And I'm MAD!!!!!!!!
MAD
Austell, Georgia
U.S.A.
This report was posted on Ripoff Report on 07/03/2008 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source-living-lean/internet/wu-yi-source-living-lean-ripoff-artists-charged-my-debit-card-before-i-even-received-th-347259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: garry gellner - (United States of America)
SUBMITTED: Sunday, December 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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