Complaint Review: Wu-Yi Source - Living Lean - Las Vegas Nevada
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- Wu-Yi Source - Living Lean Las Vegas, Nevada U.S.A.
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- Category: Corrupt Companies
Wu-Yi Source - Living Lean I was charged $19.95 on 2/28/08 on my checking account without my authorization. Las Vegas Nevada
*UPDATE Employee: Hello
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On 1/26/08 I ordered Wu-Yi tea on line for the "free" trial. It was not really free they charged s/h $4.95 and shipping insurance $2.00. When I finally received the product, 60 bags of this tea, I tried one and had a very bad reaction. There is so much caffeine in them I felt like I was having a heart attack. I promptly contacted them by email as they didn't respond via the phone and they are also not prompt in answering you. I have saved all the emails. They said I was removed from the autoship program and have been charged for the portions of tea that was sent to me but return the tea for the refund. In the mean time they charged me for this box of tea that I said I was returning. I finally received the refund for that. When I was looking at my bank statement, I noticed this charge for $19.95 for living lean. I went to my bank, they were able to find me a phone number and I was going to call on Monday. I will now also contact my bank on Monday to tell them this was a fraudalent charge.
Nancy
West Haven, Connecticut
U.S.A.
This report was posted on Ripoff Report on 03/01/2008 05:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source-living-lean/las-vegas-nevada/wu-yi-source-living-lean-i-was-charged-1995-on-22808-on-my-checking-account-without-313777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello
AUTHOR: Wuyi Source - (U.S.A.)
SUBMITTED: Monday, March 03, 2008
Hello,
We apologize for the trouble.
We have already refunded your money back to your account for the tea.
But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.
Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.
Thanks,
Shalyn,
Wu-Yi Customer Support Manager.
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